troubleshooting Question

hp pavilion ze5500 runs fine on battery but when when on ac shuts off

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RFSTEVENS asked on
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I am working a a pavilion ze5500 that runs fine when running on its battery.  When it is running on ac power it will shut itself off after approx 30-60 mins.  It also completly discharges the battery when this happens.  To get it to start back up I have to unplug power, take battery out, put battery plug power back in.  I have tried another battery and power adaptor.  Thanks for your help.
ASKER CERTIFIED SOLUTION
Anwar Saiah

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