I need to upgrade my CISCO IOS and I've been told that I need a CISCO SMARTNET to download upgraded IOS.
I went back on the re-seller website but there's like 20 package to choose from and I'm kind of lost for choosing the right one.
My router is : Cisco IOS Software, C181X Software (C181X-ADVIPSERVICESK9-M),
Version 12.4(6)T10, RELEASE SOFTWARE (fc4)
System image file is "flash:c181x-advipservices
The re-seller SMARTNET page is here (scroll down the page) : http://www.directdial.com/ca/shop/go/go.asp?OrderBy=Mfgr_Code&OBS=on&RL=none&DisplayStyle=BigSpecials&SearchString=cisco+1811
Also, Is a SMARTNET and a "service contract" are the same ? Will I be able to call CISCO TAC for help configuring the router if I have a SMARTNET ?
Thank you for your help