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Hi ! 
 
I need to upgrade my CISCO IOS and I've been told that I need a CISCO SMARTNET to download upgraded IOS. 
 
I went back on the re-seller website but there's like 20 package to choose from and I'm kind of lost for choosing the right one. 
 
My router is : Cisco IOS Software, C181X Software (C181X-ADVIPSERVICESK9-M), Version 12.4(6)T10, RELEASE SOFTWARE (fc4) 
System image file is &quot;flash:c181x-advipservicesk9-mz.124-6.T10.bin&quot; 
 
The re-seller SMARTNET page is here (scroll down the page) : <a href="http://www.directdial.com/ca/shop/go/go.asp?OrderBy=Mfgr_Code&OBS=on&RL=none&DisplayStyle=BigSpecials&SearchString=cisco+1811" rel="ugc">http://www.directdial.com/ca/shop/go/go.asp?OrderBy=Mfgr_Code&OBS=on&RL=none&DisplayStyle=BigSpecials&SearchString=cisco+1811</a> 
 
Also, Is a SMARTNET and a &quot;service contract&quot; are the same ? Will I be able to call CISCO TAC for help configuring the router if I have a SMARTNET ? 
 
Thank you for your help 
 
 

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Hi !

I need to upgrade my CISCO IOS and I've been told that I need a CISCO SMARTNET to download upgraded IOS.

I went back on the re-seller website but there's like 20 package to choose from and I'm kind of lost for choosing the right one.

My router is : Cisco IOS Software, C181X Software (C181X-ADVIPSERVICESK9-M), Version 12.4(6)T10, RELEASE SOFTWARE (fc4)
System image file is "flash:c181x-advipservicesk9-mz.124-6.T10.bin"

The re-seller SMARTNET page is here (scroll down the page) : http://www.directdial.com/ca/shop/go/go.asp?OrderBy=Mfgr_Code&OBS=on&RL=none&DisplayStyle=BigSpecials&SearchString=cisco+1811

Also, Is a SMARTNET and a "service contract" are the same ? Will I be able to call CISCO TAC for help configuring the router if I have a SMARTNET ?

Thank you for your help




Need Help Choosing the right Cisco SMARTNET

A router is a networking device that forwards data packets between computer networks. Routers perform the "traffic directing" functions on the Internet. The most familiar type of routers are home and small office cable or DSL routers that simply pass data, such as web pages, email, IM, and videos between computers and the Internet. More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone. Though routers are typically dedicated hardware devices, use of software-based routers has grown increasingly common.