asked on

Failed connector to an old Email server

I am getting the following error every couple of hours. I cannot find the connetor to delete it. Where are these MSExchangeTransport connectors? Note "information" is the old server name "Captris Rightfax" has been removed

Event Type:      Error
Event Source:      MSExchangeTransport
Event Category:      Routing Engine/Service
Event ID:      929
Computer:      newmailserver
Description:
Failed in reading Connector's DS Info Process Id: 1620 Process location: C:\WINDOWS\system32\inetsrv\inetinfo.exe ConnectorDN: CN=Connector for Captaris RightFax (INFORMATION),CN=Connections,CN=First Routing Group,CN=Routing Groups,CN=First Administrative Group,CN=Administrative Groups,CN=SOSolutions,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=corp,DC=sosolutions,DC=com Hr:c004038a Attribute:[homeMTA]

Akhater

This usually happens when you have an SMTP connector with no bridgehead servers.

Check the SMTP connectors maybe you had one created before you remove the server and now it is showing an empty bridgehead server

sosllc

ASKER

There are 2 funtioning connectors that point to the current and correct bridgehead server.

I removed the errored connetor a long time ago. However I am unable to locate or understand what the link with "inetsvr.exe" has to do with anything and where it is getting the old data from. If it lists no connectors where is the data that is asking for it?

SOLUTION

rakeshmiglani

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER CERTIFIED SOLUTION

Exchange_Geek

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

sosllc

ASKER

The value in the HomeMTA is:

CN=Microsoft MTA\0ADEL:3dd27337-7c8c-442d-bfda-c367e989ae3e,CN=Deleted Objects,CN=Configuration,DC=corp,DC=sosolutions,DC=com

At this point in the drill down I see the two valid connectors and this one. (Connector for Captaris RIghtFax). Do I delete the connector here or elsewhere?

rakeshmiglani

the HomeMTA is not valid as it is pointing to a deleted object.
you mentioned earlier that the connector was removed.
was it removed via ESM?
is right fax still being used?

sosllc

ASKER

It has been years since it was removed so I do not recall the method. Right Fax is not in use.

rakeshmiglani

take a system state backup and delete this connector
(just make sure that you delete the correct object)