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Windows 2003 Server reboots unexpectedly

Hi,

We have a Windows 2003 SP1 server that reboots randomly throughout the day. It could happen in the morning, afternoon or evening.
The past 3 reboots (over 2 days) have shown the following in the event viewer.

1. USER32 Event ID 1076 Rason Code 0x8000005
2. USER32 Event ID 1076 Reason Code 0xa000000
3. USER32 Event ID 1076 Stop Error 0x00000077 (reason code 0x805000f)

I can't work out why, but also we have only just taken the tick out of Auto reboot, so we dont know what appears on screen when it reboots, apart form it goes back in to windows with no issues until the next random reboot.

Thanks
Marc

ASKER CERTIFIED SOLUTION

Jesse B

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SOLUTION

bdesmond

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peter41

Have you set creating of kernel memory dump ?
Set it in "My Computer" -> Properties.
Blue screen should appear and display bad driver name.
By displayed name you can update some device driver or replace bad hardware.

bdesmond

In this case no, that won't help.

Thanks,
Brian Desmond
Active Directory MVP

Marc Jacobs

ASKER

Thanks for all your comments, we've changed the "dump" options to have the small memery dump instead of a full memory dump, and we've identified thaty the mirrored hard drive was causing the reboot, fingers crossed we changed the hard drive yesterday and lets hope it wont happen again.
Thanks