Vista, Modem is installed, but can't be used
I have installed a brand new modem onto a Vista PC. The modem was made for Vista and the drivers installed correctlly. I queried the modem and it works fine. When I use network connections or Earthlink to set up a Dial Up network, the programs say the modem does not appear. Although it is displayed in Device Manager.
Any Ideas?
Any Ideas?
Last Comment
Hello,
Could you please tell us about the modem model? Have a look at this link for more info:
https://www.experts-exchange.com/questions/22150908/Windows-Vista-compatible-Fax-Modem-cards.html
There is also a list of all compatible modems for Windows Vista on Microsoft website:
http://www.microsoft.com/windows/compatibility/Browse.aspx?type=Hardware&category=Networking&subcategory=Modems&showallcats=true
Hope it helps.
Could you please tell us about the modem model? Have a look at this link for more info:
https://www.experts-exchange.com/questions/22150908/Windows-Vista-compatible-Fax-Modem-cards.html
There is also a list of all compatible modems for Windows Vista on Microsoft website:
http://www.microsoft.com/windows/compatibility/Browse.aspx?type=Hardware&category=Networking&subcategory=Modems&showallcats=true
Hope it helps.
ASKER
Ok, I now have the modem installed and I am able to dail out. However during connection there is just a modem connection sound, that goes in circles until it finally quits. I have another laptop with XP and it connects on the phone line just fine. Any ideas why it does not connect?
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ASKER
Ok, so the answer was simple and I am not sure why the ISP did not mention this before. The numbers they have posted are old. There are new numbers to try. Numbers they have not posted any where. Its a simple solution if there tech team new anything about it.
Yes, its always the case.... good to see that your problem has been resolved and thanks for the points.
Networking Hardware-Other
Networking hardware includes the physical devices facilitating the use of a computer network. Typically, networking hardware includes gateways, routers, network bridges, modems, wireless access points, networking cables, line drivers, switches, hubs, and repeaters. But it also includes hybrid network devices such as multilayer switches, protocol converters, bridge routers, proxy servers, firewalls, network address translators, multiplexers, network interface controllers, wireless network interface controllers, ISDN terminal adapters and other related hardware.
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You need to test your modem using below commands;
http://www.modemsite.com/56k/usehyper.asp