Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Powerpoint 2007 has encountered a problem an needs to close. We apologise for inconvenience....

Avatar of docwold
docwold asked on
Microsoft OfficeMicrosoft PowerPoint
7 Comments1 Solution869 ViewsLast Modified:
I am running windows XP (fully patched) , on a dell dimension 4mb RAM. I have
Kaspersky antivirus typical setup. I have microsoft enterprise 2007 and was
running PFC pro for PFC media

Every time I try and launch powerpoint I get an error:

Powerpoint needs to close, we apologise for the error. I have uninstalled PFC
pro, but I still get a message that active X controls are running. Even if i
disable the active x controls I still get a message that powerpoint needs to
close. I have tried uninstalling powerpoint and reinstalling it but the same
happens. Safe mode, detect and repair and microsoft diagnostics are of no benefit

I am not sure how to copy the file being sent to microsoft error reporting, but I am now
tearing my hair out.

Anyone any ideas?

Many thanks

Doc
ASKER CERTIFIED SOLUTION
Avatar of docwold
docwold

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answers