troubleshooting Question

Powerpoint 2007 has encountered a problem an needs to close. We apologise for inconvenience....

Avatar of docwold
docwold asked on
Microsoft PowerPointMicrosoft Office
7 Comments1 Solution869 ViewsLast Modified:
I am running windows XP (fully patched) , on a dell dimension 4mb RAM. I have
Kaspersky antivirus typical setup. I have microsoft enterprise 2007 and was
running PFC pro for PFC media

Every time I try and launch powerpoint I get an error:

Powerpoint needs to close, we apologise for the error. I have uninstalled PFC
pro, but I still get a message that active X controls are running. Even if i
disable the active x controls I still get a message that powerpoint needs to
close. I have tried uninstalling powerpoint and reinstalling it but the same
happens. Safe mode, detect and repair and microsoft diagnostics are of no benefit

I am not sure how to copy the file being sent to microsoft error reporting, but I am now
tearing my hair out.

Anyone any ideas?

Many thanks

Doc
ASKER CERTIFIED SOLUTION
docwold

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros