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Upgraded from Crystal Reports XI R1 to R2 and now I am unable to connect to the CMC.
Hello, I have upgraded my client machine to CR XI R2 and recieve the error "Access denied. Cannot log into an older version of the CMS.
Do I need to ugprae my Crystal Reports Server and/or the CMS?
My Crystal Report Server is XI R1.
Do I need to ugprae my Crystal Reports Server and/or the CMS?
My Crystal Report Server is XI R1.
DB Reporting ToolsSAPCrystal Reports
Last Comment
Mike McCracken
ASKER
I should mention, I was able to login fine before the upgrade
R1 to R2 is not really an upgrade but almost a different product.
You also need to upgrade CR XI to CR XI R2
mlmcc
You also need to upgrade CR XI to CR XI R2
mlmcc
ASKER
What else do I need to upgrade? The CR Server? or InfoView? and where would I find it or is that seperate software I would have to get internally (in my company)
a litttle background...
I was hired as a Reports Analyst, which I know very well. However shortly after I started, our DBA quit and has not been replaced. Therefore, I have to try to manage my CR Server (Upgrades, Service Packs,etc...) all myself and do not truely have the experience necessary. We have these teams of people for everything and was recently given Crytal Reports XI R2 to install on my machine. THe Crystal Reports Server sits on my deck on a regular workstation and I can install the R2 on that as well, but right now that is the only way I can get to the files in InfoView since the upgrade.
Thank you very much for reading. What exactly do I need to upgrade now?
a litttle background...
I was hired as a Reports Analyst, which I know very well. However shortly after I started, our DBA quit and has not been replaced. Therefore, I have to try to manage my CR Server (Upgrades, Service Packs,etc...) all myself and do not truely have the experience necessary. We have these teams of people for everything and was recently given Crytal Reports XI R2 to install on my machine. THe Crystal Reports Server sits on my deck on a regular workstation and I can install the R2 on that as well, but right now that is the only way I can get to the files in InfoView since the upgrade.
Thank you very much for reading. What exactly do I need to upgrade now?
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ASKER
That makes sense. Is that something someone with experience should do?
I have a feeling it is not as simple as an uninstall and install.
I have the Whilte Paper from BO titled Crystal Reports Server XI R2 Migrating your Deployment from version XI to XI Release 2. I read it and it sounds complex.
Has anyone done this? Does anyone have any words of advice or information that would be helpful?
I would appreciate any sugesstions.
I have a feeling it is not as simple as an uninstall and install.
I have the Whilte Paper from BO titled Crystal Reports Server XI R2 Migrating your Deployment from version XI to XI Release 2. I read it and it sounds complex.
Has anyone done this? Does anyone have any words of advice or information that would be helpful?
I would appreciate any sugesstions.
I don't know. I haven't done it.
mlmcc
mlmcc