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troubleshooting Question

Outlook 2003/Exchange 2003 Search problem

Avatar of jazzerciseIT
jazzerciseIT asked on
ExchangeOutlookMicrosoft Applications
14 Comments1 Solution543 ViewsLast Modified:
I have an Exchange 2003 server running on Server 2003. At times some of our users "suddenly" can't search emails - all using Outlook 2003. Tried removing profiles, etc. (local PC fixes), no joy. I did find that on the server if I stop the "Microsoft Search" service, they can then search relatively fine. But the stopping of the service doesn't completely stop - it errors out and just displays "Stopping". In Event Viewer is shows it successfully received the stop command though. It is set to manually start, yet if I reboot it's started again. So my questions:
1. Is stopping the Microsoft Search the correct fix?
2. If so, how can I correctly stop this service? Uninstall (it's not in Add/Remove Programs that I can see)?
3. Other ideas?