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arsmed840
Flag for United States of America asked on

Mail bouncing back in exchange 2000

I am trying to send an e-mail to the user that exists on my domain. I checked to see the account to see if its active. The user is active and has a mail box. When I send the e-mail, the e-mail is bouncing back with the following message:

Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      3/18/2009 11:31 AM

The following recipient(s) could not be reached:

      User Name on 3/18/2009 11:31 AM
            The e-mail address could not be found.  Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address.  Check the address and try again.
            <mail.mydomain.com #5.1.0>


Can sopmebody please help
Windows Server 2003Exchange

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sandeep_narkhede

8/22/2022 - Mon
sandeep_narkhede

the user does not have legacyExchangeDN attribute, use adsiedit to see if he does have one actually
arsmed840

ASKER
Hi sandeep,
I checked the legacyexchangeDN and it ahs the value like others. Also, one weird thing is, when I e-mail this user from yahoo, he is getting the e-mail; only internally he is not gettign the mails..one other thing, (find enclosed image), when I click on the user name in outlook and go  to e-mail address, I dont see the e-mail address listed there like other users...
image.bmp
sandeep_narkhede

okay ...did you try sending him an email from OWA? check that it should work.

Also it looks like bad outlook cache which is the problem, type his email address completely rather than auto correcting it ..see if that helps
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arsmed840

ASKER
Hi Sandeep,
the e-mail from OWA is working.
I tried typing the foull e-mail...it works...how do we fix the outlook cache? I tried to send from a different user computer and its the same problem...
sandeep_narkhede

okay .,,delete the *.nk2 files from your profile ..they are the ones that contains the outlook cache...these files will be recreated automatically so dont worry about deleting those..

you wont find if you do search ..you have to search in your profile
sandeep_narkhede

C:\Documents and Settings\<profile name>\Application Data\Microsoft\Outlook

this is the default path...note the <profile name> would be your profile name
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arsmed840

ASKER
Is there a reason why is this happening on all the user computers ? atleast from feasability perspective, I cant delete the file manually on each computer. as I have to walk to each computer ...thanks
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sandeep_narkhede

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