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troubleshooting Question

Printing off Outlook Express Gets HTML along with message

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Alan SilvermanFlag for United States of America asked on
Printers and ScannersWeb BrowsersWindows Live Mail
7 Comments1 Solution329 ViewsLast Modified:
Windows XP SP3  and Internet Explorer 7 printing to HP inkjet printer on a Dell Dimension 2350.  When my customer tries to print an email from Outlook Express she not only gets the message but HTML prints out also.  For instance I'm looking at an email that begins:  <! doctype HTML public..... and ends with </Body> </HTML>
This happens when printing from IE also.  Printing from Word or other applications prints normally.
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