Thanks for your replies.
When I do this for the 2 fields it totals them ok.
When I do the same in a larger query (with the same fields in) it does not work.
It sorts by TICKET_ID but several rows return for the same TICKET_ID so it does not display a SUM for BILLING_MINUTES
I have attached the query and the results for you to view.
select ticket_id, sum(billing_minutes)
from tablex
group by ticket_id