troubleshooting Question

Citrix user session freezes

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NewcoFlag for United States of America asked on
9 Comments2 Solutions1225 ViewsLast Modified:
Hello Guys,
I have a small farm of two servers (win2003 SP2); sometimes users' session just freezes and they are not able to do anything until I disconnect them from the session.
There is not a regular pattern I could list; they could be checking outlook emails, working on an excel sheet or even while the session is on idle their session becomes unresponsive.
I checked the logs in the server but there is nothing there.

Can you help? Thanks in advance

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