Backup Exec 11D cannot select remote Exchange databases, only data and logs.

I am running backup Exec 11D (rev 7170) on a File and Print server and have the remote agent Rev 7170.0) installed and running on our Exchange server. Can someone tell me why I can't select the .edb files (I can see the files in the selection list but I cannot select them, they are greyed out? I do not have a licence for Aopen, does that have anything to do with it? Please help!
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Catalyst72Asked:
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Catalyst72Connect With a Mentor Author Commented:
Sorry for wasting everyones time, I actually found my own answer. This product was already installed and I inherited this server from the previous sys admin. The Exchange connector was never installed and a licence key was not provided. Once I installed the Exchange connector by going to tools, then licences. I was able to add the (two) keys that gave us the ability to backup Exchange stores. Thank you for your time everyone.
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Randy_BojanglesCommented:
The .EDB files are known to BE and it wants you to have the Exchange agent back them up so it wont let you do a flat file back up of them
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Catalyst72Author Commented:
So in this scenario, what we be your recommendation to get the .edb files backed up?
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comnutsConnect With a Mentor Commented:
You can do a 2 phase backup. Use Windows Backup to backup your exchange and backup the file itself using Backup Exec.
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Catalyst72Author Commented:
Thanks for giving it a go.
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