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Google Sync says I have outdated time zone information

Posted on 2009-03-28
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Last Modified: 2012-05-06
Trying to sync my Outlook 2007 calendar with my online Google account and get the error message that I have outdated time zone information and run MIcrosoft Windows Update or manually restore, which is a link to this kb article
http://support.microsoft.com/kb/555537
about exporting the key from another xp system.
Well my problem is I don't have access to another xp system and I don't know what they mean by Window Update as it seems there are so many.
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Question by:jodyfaison
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by:johnb6767
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Click on your time in the lower right corner of the screen (the systray), and check your Time Zone there..... Or do it from the Control Panel.

Might not have adjusted from the Daylight Savings Change.....



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by:jodyfaison
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Well, I was using a third party, ShellToys, to display my clock, though that might be it, but I turned it off and am getting the same message. The clock setting in control panel seems fine, daylight savings is adjusted for and correct. I re-synced with the big clock in the sky and nothing changes the Google message.
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by:johnb6767
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I have included a copy of my HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Time Zones reg key from the article you posted. Just save it, and rename the extension to .reg, and RT Click>Import.

And as for Windows Update, I believe they were simply trying to recommend going and making sure you are FULLY up to date with all critical patches..... Can even try SP3 if you arent using it yet....
TZones.txt
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by:jodyfaison
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thanks johnb6767,
Yes I'm on sp3. I'm trying to import the reg file and it's giving me a message saying "error accessing the registry"
Hmm, right click only gives me the option to "merge" but when I do merge, the same message is returned. I first, after finding no "import,"  just double clicked the file, as I usually do with reg files to import them and got the error the first time. Could we be using different versions or something, as I said I'm on xp sp3.
Or could this be my malware software (McAfee) thing?
btw, I did get the extension changed and the icon changed and such.
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by:jodyfaison
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I'm going to give her a reboot and try to import again
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by:warturtle
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Check for malware by downloading MalwareBytes Anti-Malware or SuperAntiSpyware. It might be the infamous Conficker which is causing problems with dates and times on machines. The Microsoft Malicious Software Removal tool will also help.
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by:jodyfaison
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thanks Warturtle... I didn't get the usual email note that someone had commented. I'll try these and get back to you.
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by:jodyfaison
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Well found a bug or two, but still not letting that *.reg file access the registry. Hmm
I might just say uncle and try syncing the outlook.pst file on another pc on the home network.
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by:jodyfaison
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a few thoughts though - I notice that the eport reg file Warturtle sent says this at the top:
"Windows Registry Editor Version 5.00"
and mine says this:
"Microsoft Rregistry Editor
Version 5.1 (Build 2600.xpsp_sp3_gdr.080814-1236 : Service Pack 3)
Copyright     2007 Microsoft Corporation"

Also note the first key in the export file is this:
"[HKEY_LOCAL_MACHINE\Microsoft\Windows NT\CurrentVersion\Time Zones]"
and when looking at my reg file, I don't even have a "hkey*\Microsoft" - not screen shot.
though granted I don't know much about the registry and maybe it's somewhere else.

regedit-Image.jpg
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by:warturtle
warturtle earned 50 total points
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Hmm.. download the correct update for Windows XP from the big list near the bottom of this webpage and install:

http://support.microsoft.com/kb/951072/

Try that and let us know, if the problem is now resolved.
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johnb6767 earned 450 total points
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My mistake on the original reg script..... Had that Hive loaded from my XP install, and had to use REPLACE ALL to format it properly......


TZones.txt
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by:jodyfaison
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Thanks John, that one imported fine and did the trick Google is syncing like a champ.
Thanks again so much!
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by:johnb6767
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Your welcome!
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by:jodyfaison
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hmm thought I closed this out???? pretty sure I did...
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Author Closing Comment

by:jodyfaison
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thanks
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by:warturtle
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Yes, this question has been closed, but its still possible to post a comment. No points can be awarded now, but comments can be posted. Thanks for the feedback and points. Always happy to help.
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