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New Outlook Install - Import pst - check email causes mass duplicates!

Posted on 2009-03-29
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Last Modified: 2012-05-06
I had to reinstall Outlook on fresh XP installation. Old Outlook was 2003, new is 2007.  I reuse my old Outlook pst (or import it). On first send/receive, it does not understand which emails already in my inbox have already been downloaded.  EVERY email on the server is downloaded causing mass duplicates.  Is there a way to avoid this?  Thanks
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Question by:wintensivetech
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Expert Comment

by:cmrobertson
ID: 24013361
let all of your email be retrieved first then import from the old pst and tell it not to import duplicates
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Author Comment

by:wintensivetech
ID: 24013406
I tried setting up a rule so all emails redirect to another folder. I exported that folder to a pst. Then imported it into the main inbox - telling it to SKIP DUPLICATES, but it put them all in there.  I think the same thing that causes the mail server to not know what is already there is causing the import to not understand what the dups are.  I can try your method as it is slightly different from what I did...I'll get back with the results.

]Thanks for the input!
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Accepted Solution

by:
Kechka earned 500 total points
ID: 24013499
If you allready downloaded all fails you can try http://www.vaita.com/odir.asp to remove duplicates.
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LVL 13

Expert Comment

by:gonzal13
ID: 24014632
I had this happen and I called the internet provider. It was a bug in the server under my name.
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Expert Comment

by:BGTSLLC
ID: 24015093
Make sure you aren't saving a copy of emails on the server.  This can create the duplicates also.
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Author Comment

by:wintensivetech
ID: 24016322
gonzal - pretty sure there's no actual bug...just saved mail on the server

BGTLLC - unfortunately it is necessary to save the email on the server for several reason - it must be available for other mail clients and webmail when away from outlook.

I think I will try the duplicate software because I can backup and try it.....
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Author Closing Comment

by:wintensivetech
ID: 31564066
In the end the import didn't skip duplicates even though I told it to, and I just manually removed them because there weren't too many, but I will use the free download mentioned whenever there are too many to do manually. Thanks everyone.
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