wintensivetech
asked on
New Outlook Install - Import pst - check email causes mass duplicates!
I had to reinstall Outlook on fresh XP installation. Old Outlook was 2003, new is 2007. I reuse my old Outlook pst (or import it). On first send/receive, it does not understand which emails already in my inbox have already been downloaded. EVERY email on the server is downloaded causing mass duplicates. Is there a way to avoid this? Thanks
let all of your email be retrieved first then import from the old pst and tell it not to import duplicates
ASKER
I tried setting up a rule so all emails redirect to another folder. I exported that folder to a pst. Then imported it into the main inbox - telling it to SKIP DUPLICATES, but it put them all in there. I think the same thing that causes the mail server to not know what is already there is causing the import to not understand what the dups are. I can try your method as it is slightly different from what I did...I'll get back with the results.
]Thanks for the input!
]Thanks for the input!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I had this happen and I called the internet provider. It was a bug in the server under my name.
Make sure you aren't saving a copy of emails on the server. This can create the duplicates also.
ASKER
gonzal - pretty sure there's no actual bug...just saved mail on the server
BGTLLC - unfortunately it is necessary to save the email on the server for several reason - it must be available for other mail clients and webmail when away from outlook.
I think I will try the duplicate software because I can backup and try it.....
BGTLLC - unfortunately it is necessary to save the email on the server for several reason - it must be available for other mail clients and webmail when away from outlook.
I think I will try the duplicate software because I can backup and try it.....
ASKER
In the end the import didn't skip duplicates even though I told it to, and I just manually removed them because there weren't too many, but I will use the free download mentioned whenever there are too many to do manually. Thanks everyone.