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Belkin Wireless G Router often has to be restarted to get wireless pc's to connect

Posted on 2009-03-29
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Last Modified: 2012-05-06
Hi Everyone:

        I have a wireless Belkin G Router which often has to be restarted or powered off and back on before wireless pc's can get back onto the wireless connection and the internet.  While the wireless pc detects the SSID of the wireless, it never connects unless the router and sometimes the DSL modem is restarted.  This is most commonly seen in situations which the wireless pc has not been used in a few days, thus, not being connected to the router.  

       At any rate, the main pc with the direct ethernet connection to the Belkin wireless router never looses connection.  It is only the wireless pc's which exhibit this problem.  Distance does not seem to be a factor here because if the wireless pc is moved into the room with the router, the problem still exist.  It is only fixed when the router is powered off and powered back on.  
We do have several nearby wireless connections which makes me wonder if there might be some kind of interference from these.  I have chaged the channel alternating between the most commonly used broadcasting channels which seem to be less subject to interference like Channels 1, 6, and 11.  I have thought about purchasing a dual band broadcasting wireless router, but, I am not sure if that would help this situation.

         In closing, we are always able to get the wireless pc's back on the wireless and internet connection simply by restarting the router as stated above.  However, I am wondering if there is anything I can do in terms of logging into the router and changing its configuration to achieve more reliable and dependable wireless connections.

         Any shared input to this question will be appreciated.

         Thank you.

         George
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Question by:GMartin
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by:icsi_wiz
icsi_wiz earned 500 total points
ID: 24014891
have you verified that you have the latest belkin firmware for that router?

Also, verify you don't have things like: cordless phone handsets, bluetooth devices, microwave ovens, etc. that could be breaking up the signal. Even another wireless network could cause problems breaking up your signal.

Does this problem effect any computer that comes into the wireless network? (laptops, iPhones, PDAs,etc.)
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Author Comment

by:GMartin
ID: 24014974
Hi

       Thank you so much for your prompt reply to this question.  First of all, what are the steps in determining whether I have the latest Belkin firmware for this router?  The wireless router is a Belkin Wireless G Router, Model Number F5D7230-4.  If I do not have the latest firmware update, could you possibly send me a direct link to download it?  Secondly, within the room which contains the wireless router, there are not any chordless devices.  However, on the side of the house which have the wireless pc's, there are a few wireless devices like keyboard, mouse, and phone.  And, finally, the problem does occur if any wireless laptop does come into the wireless network.  In fact, the problem is always corrected if the router is powered off and powered back on.  

              Any further input to this post will be appreciated and welcomed.  

              Thank you.

              George
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icsi_wiz earned 500 total points
ID: 24019556
This is a link to support info from Belkin for your router:
 http://www.belkin.com/support/article/?lid=en&pid=F5D7230-4&aid=5947&scid=221

follow the instructions for updating the firmware and along the way you will see the firmware version in the router.

l  recommend, if you do intend to update the firmware,  Read all instruction first and heed all warnings.

Updating firmware isn't difficult,  but lf something goes wrong you could "brick" your router.  Just follow all the instructions. If you have a UPS  I would use it to power both the Computer doing the update and the router (incase of electric failure.)
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Author Comment

by:GMartin
ID: 24070117
Hi There;

       Thanks so much for your shared input and suggestions.  I am confident I will find the Belkin support link you provided helpful in addressing this and other related concerns which might arise from this wireless G router.

        George
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