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Citrix and multi function printers

mhamer
mhamer asked
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Last Modified: 2012-05-06
Hi does any one have a multi function printer working well with Citrix  scanner fax printer type of thing?
we are on citrix 4.5 on windows 2003 and looking in to replacing prineters company wide  my exp of multi function on citrix isnt positive, just wondering if thats me, or the product :-)
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Commented:
I have setup an HP 9550 MF Scanner/Copier/Printer before. The printing is the same as any other printer, though the scanner part was a bit more complex, if you want to use it via Citrix you have to publish the HP scanner software as a published application on Citrix. The problem we ran into, the user would have to place their document in the scanner (auto feeder or on the glass) then go back to their desktop to actually initiate the scan. In a larger corporate environment that just wasn't very user friendly. So instead we setup the ability to scan and email from the device, the users would then just scan the document directly at the MFP then email it to themselves, when they got back to their desks the scan was usually already there waiting for them.

Hope that helps you.

Commented:
MultiFunction printers can be very difficult to get to work with Citrix, or a more correct statement would be that its difficult to get them to have full functionality under terminal services. You will find that a really big Multifunction, Not a home, but an office multifunction may work much better.

The reason here is that these multifunction printers commonly require some type of monitoring app installed to the host that is tied into the printer driver set. You should never install these monitoring apps into your Terminal services environment/Citrix environment.

It is possible to get many features working properly such as scanning and printing but before making any major purchase please look around on the net and test, test, test any possible candidates so you know what your getting yourself into.

Author

Commented:
3350 Richo/infotec
is what we would like  any one using in citrix?
Top Expert 2008

Commented:
I have about 10 ricoh manufactured machines and all work fine in citrix.  I have a Savin version of the Aficio 3350 you are looking at and it works with both the citrix UPD and the RPCS drivers that come with the Ricoh machines.

For the scanning functionality in most cases I have it set up to either scan to a folder on their local network; to get it in citrix they do have to know how to browse to that local folder inside of citrix.  If they have a full desktop you can make a folder shortcut on the citrix desktop as well.  I also have it connected to our exchange so they can scan to email.

Author

Commented:
cool thanks you

and stuff like duplex and pin secured printing works ok?
Top Expert 2008

Commented:
Duplex no problem even with the UPD.  On the pin secured to you mean Locked Print?  If so that works with the RPCS drivers.  I can't recall if I have tried it or if it is even there with the UPD but I can test it a little later.

Author

Commented:
excellent thank you
Top Expert 2008
Commented:
This one is on us!
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Author

Commented:
thanks you very much for the inof we do use crystal as well :-)
Top Expert 2008

Commented:
On the crystal thing I have only had that issue on some of the older Ricoh models.  I have not run into it on any of the machines I have bought in the last year or so.
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