I recently upgraded Office 2003 Enterprise to Office 2007 Enterprise on our terminal server running Windows 2003 Standard, SP2.
And i have only one user not able to access outlook 2007. They were able to access outlook 2003 without a problem but since the upgrade to 2007 they are no longer able to open it. When they try to open it, the migrating wizard appears saying its migrating account settings etc and then the below error appears:
"Microsoft Office Oulook cannot register Outlook forms.
An error occured and this feature is no longer functioning properly. Please contact your system administrator."
When they click ok they get the above errror again. And clicking ok to that they get a warning:
"Failed to register a VB Script DLL. Reinstall or run regsvr32.exe vbscript.dll to self register."
When i hit ok to the above i get another warning saying "the operation failed" and then office closes out.
I have tried the below to resolve the issue but still have no luck.
1. reregister the dll by using "regsvr32.exe vbscript.dll", says registered suceeded but i still get the same errors when i try to open outlook again.
2. Reinstalled office with full installation. I first installed with default installation and read somewhere to do a full installation but that still did not help.
3. Recreated users profile on terminal server.
I would be most greatful for a solution to this problem. As said before only one user is experiancing this problem. All other users are able to use Outlook 2007 fine and with no problems.
This is what makes it so strange.