We value your feedback.
Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!
COURSE of the MONTH
9 days, 3 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
ALPS TOUCHPAD - CAN'T UNINSTALL OR REINSTALL - DELL D800
Posted on 2009-03-30
Hello, I have a user that has a Dell Latitude D800 laptop. The Alps Touchpad stopped functioning. My first action was to try to re-install the Alps touchpad drivers (fromt he Dell site) I can download and unzip the file without error. When I try to install the software I get the error "Software installation has been cancelled". I never canceled the installation, the error pops-up aotomatically. I get the same error when I try to uninstall the Alps touchpad from add/remove programs. I have run Adaware & Malware Bytes, hoping it may have been a malicious file causing the error, but neither of them seemed to fix the problem. I have also used the Windows XP Operating disk to run a Windows repair. Any advice/help/tips I can gte to repair, successfully re-install, or successfully un-install the Alps software & drivers woudl be appreciated. Have a nice day.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
3
5 Comments
I knew there had to be an explanation why i did not mention I had tried this! When I boot into safe mode, the resolution is set so that I can not read anything on the screen! The screen looks as if the horizontal adjustment on your TV is set wrong. I tried to adjust it and had no luck. I am trying to download a new graphics driver for it to see if that will help me set the resolution to where I can see whats going on! As soon as I can see whats happeneing, Ill report back on my attempt to uninstall it from safe mode!
Hello, I have the same issue. In fact the Alps touch pad don not work. The icon in tsk bar is present. I have no error on device mannager. but it doesn't work. I try to unsintall driver in safe mode. I get message have to reboot the PC, and after restart "new device was installed". But still not works. I happend after have cleanned the registry form many error, and USB dectection erros. Itis a Dell Latidue 620 windows XP SP2
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
Suggested Courses
Course of the Month9 days, 3 hours left to enroll
764 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.