Solved

Attachments do not display in reading pane.

Posted on 2009-03-30
3
430 Views
Last Modified: 2012-05-06
I have a user that has done something to her email.  When she sends an email with an attachment the recipent does not see the attachment in the reading pane and must right click on the message to save the attachment.  Email from every other user work like it is supposed to displaying the attachement in the reading pane.  I am sure this is just a setting that she has changed in Outlook, but I can't seem to locate it.  Any assistance would be greatly appreciated.
email1.bmp
email2.bmp
0
Comment
Question by:billygolden
  • 3
3 Comments
 
LVL 6

Expert Comment

by:twocandles
ID: 24019437
Which client is she using?
0
 
LVL 6

Expert Comment

by:twocandles
ID: 24019444
Sorry, I didn't see "Outlook" at the end of your post...
0
 
LVL 6

Accepted Solution

by:
twocandles earned 500 total points
ID: 24019491
Check in Tools->Mail format (3rd tab in outlook 2007) to see if the mail is sent in HTML format.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now