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Attachments do not display in reading pane.

Posted on 2009-03-30
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Last Modified: 2012-05-06
I have a user that has done something to her email.  When she sends an email with an attachment the recipent does not see the attachment in the reading pane and must right click on the message to save the attachment.  Email from every other user work like it is supposed to displaying the attachement in the reading pane.  I am sure this is just a setting that she has changed in Outlook, but I can't seem to locate it.  Any assistance would be greatly appreciated.
email1.bmp
email2.bmp
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Question by:billygolden
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by:twocandles
ID: 24019437
Which client is she using?
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by:twocandles
ID: 24019444
Sorry, I didn't see "Outlook" at the end of your post...
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twocandles earned 2000 total points
ID: 24019491
Check in Tools->Mail format (3rd tab in outlook 2007) to see if the mail is sent in HTML format.
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