Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook Crashes when send mail

Posted on 2009-03-30
4
Medium Priority
?
354 Views
Last Modified: 2013-11-29
We are using Outlook 2007 on 64bit PC.

When we send an email to one address, the emails doesn't send but stays in the Outbox.

We have closed outlook and then re-opened it but the email will not leave the outbox.
This happens with only one address, all others are absolutely fine..
0
Comment
Question by:carrgater31
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 9

Expert Comment

by:GWMerrell
ID: 24021162
Did you type the email address in manually or selected it from the contacts or the auto-populate?
Try sending a test message to that email address and type it out manually, please.
0
 

Author Comment

by:carrgater31
ID: 24029103
We have done that..

If we type address manually and start a new email - sent OK.

It only seems to go wrong when we go to "reply"

0
 
LVL 9

Accepted Solution

by:
GWMerrell earned 2000 total points
ID: 24031388
ok - Try this:
Start typing in the address, it will auto-fill the email, then hit the delete key to delete that entry from the nickname cache,
Then send a new message to that addres by typing it out manually, have them response and then try to reply to that. Does this issue then persist?
0
 

Author Closing Comment

by:carrgater31
ID: 31564336
fabulous - thanks!!
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question