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Exchange 2007: Unable to receive email for one Domain

Posted on 2009-03-30
Medium Priority
Last Modified: 2013-11-30
I have a new SBS 2008 box I am setting up to replace an SBS 2003 domain.

Problem Summary:

email for one domain (the default) is set up and receiving correctly.
email for their second domain is not.  

Additional Detail:
the two domains are xxx-lab.com and xxxlab.com (note xxx are to obfuscate the company name.. i don't run a lab for ... )

The primary xxx-lab.com is being recieved.  The secondary is getting rejected with the following message "Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 Unable to relay (state 14)."

Question by:Blade42
  • 6
  • 2
LVL 49

Accepted Solution

Akhater earned 1600 total points
ID: 24023045
did you add the secondary email in the list of accepted domains on your exchange ?

Author Comment

ID: 24024463
Yes both domains are added under Hub Transport -> Accepted Domains

Also I double checked and MX Records are identical for the two servers...

They are both listed as primary under Accepted Domians.  The only difference is xxx-lab.com is set as the default (this is the domain that can receive email
LVL 49

Assisted Solution

Akhater earned 1600 total points
ID: 24026053
did you try to send from any other email provider than google?
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Author Comment

ID: 24028954
Yes i have.  The other provider I tried was a GoDaddy hosted account.  I did not recieve an error message but the message has not arrived on the server.


Author Comment

ID: 24030145
I need to correct my previous post.  I get a message delivery failure on that second account.  (It takes longer to get the error message)

Author Comment

ID: 24050672
More Detail:

The error message from another mail program returns this.

xx.xxx.xxx.9 does not like recipient.
Remote host said: 550 5.7.1 Unable to relay

Author Comment

ID: 24050781
Nevermind.  I found out the problem.  Right under my nose.  It was a typo in the recipient policy.  
Thank you for attempting to help me Akhater

Author Closing Comment

ID: 31564391
I am going to accept this solution and award the points here, because ultimately it was a typo in the recipient policy that was causing there error.  Thank You

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