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Printer error, event ID 6161

Posted on 2009-03-30
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Last Modified: 2012-05-06
Hi All,

I have a printer that has all of a sudden stopped printing and has started erroring out.  normally, the usual removal of the printer from the queue and readding works...and then bouncing the spooler.  not so with this guy.  I have added this one to another server as well via direct IP bypassing the queue altogether with the same results.  The windows event states:

Win32 error code returned by the print processor: 2250. This network connection does not exist.

I can indeed ping this printer though, so I know it is not dead.  Also, it will print from the front panel on the printer.  Any ideas??
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Question by:rhltechie28
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3 Comments
 
LVL 39

Expert Comment

by:hdhondt
ID: 24025571
I assume you are using a Standard TCP/IP port with this printer. If that port is set to LPR (from Properties > Ports > Configure Port) make sure the LPR queue name (halfway down the window) is correct. If necessary try setting the port to RAW to see if that helps.

It's also possible that LPR or RAW (port 9100) have been disabled on the printer. Check by printing a configuration page, or by pointing your browser at the printer's IP address.

Failing all that, if everything appears to be set correctly, try resetting the printer to factory defaults. If you had supplied a printer model I might have been able to tell you how to do that. The same goes for printing a config page.

If my assumptions are wrong, please supply more info.
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Expert Comment

by:mhasle1974
ID: 24068885
Hi,
I've seen already that error ID.
We've been adviced by Microsoft to disable advanced printing features (advanced tab of the printer properties)
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Accepted Solution

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rhltechie28 earned 0 total points
ID: 24115792
It was a hardware problem after all...thanks
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