Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook add-in for Microsoft CRM 4 can't connect to server

Posted on 2009-03-30
1
852 Views
Last Modified: 2013-11-24
I am migrating one client's CRM database from a Microsoft CRM 4 multi-tenant Enterprise CRM installation, to a standalone server for just their Organization.  I have everything working, except for the Outlook add-in.  I was able to get it working by directly editing the MSCRM_Config database and changing some settings in the DeploymentProperties table, but doing that broke the workflows.

I've since restored the MSCRM_Config database, and the workflows are working again.  This time, I'd like to get this working without editing the database directly.  Something must be set incorrectly somewhere.

After installing the Outlook add-in, and installing Rollup 1 and 2 on the workstation I had it working after editing the db.  Afterwards, the add-in tool bar would hang at Propagating Language Settings.  Now, when I try to reconfigure the settings using the Coniguration Wizard, the error I get is: The configuration wizard cannot connect to the Microsoft CRM Server.  This might indicate that the server is down.

I can browse CRM using http://server:5555 or https://server.

Thanks all in advance!  
0
Comment
Question by:alanfoley
1 Comment
 

Accepted Solution

by:
alanfoley earned 0 total points
ID: 24028320
The resolution was to change the access mode of the user from Administrator, to Full
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Note: You must have administrative privileges in order to create/edit Roles. Salesforce.com (http://www.salesforce.com/) (SFDC) is a cloud-based customer relationship management (CRM) system. It is a database most commonly used by sales and marke…
Read about achieving the basic levels of HRIS security in the workplace.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question