Solved

Goldmine sync - One-button sync profile by email

Posted on 2009-03-30
10
1,278 Views
Last Modified: 2013-11-15
I am trying to update a remote user's GM installation with a new one-button sync profile.  GM sends out an email with a RmtProf.gts file which can only be used with the GM email, as far as I know.  Can a remote synching system be updated manually with the RmtProf.gts file?  I did a search on the C: drive but there is no such file on the local drive.

Is it also possibe to enable the synchronization wizard again if it was previously disabled on a synched system?
0
Comment
Question by:rwottowa
  • 4
  • 4
  • 2
10 Comments
 
LVL 11

Expert Comment

by:stevengraff
ID: 24023773
Can a remote synching system be updated manually with the RmtProf.gts file?
No. The only way to update a remote profile using one-button sync is via email.

Is it also possibe to enable the synchronization wizard again if it was previously disabled on a synched system?
Yes. You'll see the checkbox to clear in the GoldSync admin tool.
0
 

Author Comment

by:rwottowa
ID: 24028982
I can drag the email with the RMTProf.gts file from my Outlook folder to the GM Inbox in the GM Mail Center.  But nothing happens when I open the email.  Am I missing something or is it not possible to do it this way?
gm-email.jpg
0
 
LVL 11

Expert Comment

by:stevengraff
ID: 24031398
This is not how it's supposed to work. Sorry.
0
Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

 
LVL 6

Expert Comment

by:automationstation
ID: 24035951
You can try renaming the "RmtProf.gts" file to "transfer.gts" and then retrieve a transfer set, pointing to this file. What version | build of GoldMine are you running? (Help | About)
0
 

Author Comment

by:rwottowa
ID: 24038493
We are on version 7.
0
 
LVL 6

Expert Comment

by:automationstation
ID: 24038550
Yes, but what build of v7?... Help | About
0
 

Author Comment

by:rwottowa
ID: 24038648
7.00.70302 March 2007
0
 
LVL 6

Expert Comment

by:automationstation
ID: 24038662
I would highly recommend that you upgrade to v7.51 (Help | Update GoldMine)... the problem you are experiencing has been addressed in this version. The only issue is that this version still has some issues processing Automated Processes in the correct order. If you don't run many AP's, then I would upgrade. If you do run many AP's, I would consider upgrading to the new GoldMine v8.5 with Microsoft SQL Server 2008 (shipping in April).
0
 

Author Comment

by:rwottowa
ID: 24038685
Great info, thanks.  Is the Net Update usually a pretty easy process without too many problems?
0
 
LVL 6

Accepted Solution

by:
automationstation earned 250 total points
ID: 24038703
It depends on your firewall settings. You can either contact FrontRange Solutions and request a disk (if you are current on your End User Maintenance and Support agreement) or contact your GoldMine Solutions partner who handles your account. They can provide you with the file.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

GoldMine CRM has a fairly open database architecture , however in this case the email distribution list is stored in a quirky way and does not allow easy access for external use. This article will give details of this and provide a method to extr…
The need for Texting We all wear many hats. Part of this article's focus is the marketing hat... and another part is the consumer hat. Those of us who are consumers frequently are either ambivalent toward, or hiding from... those of us who are mark…
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question