I have a user that is having trouble seeing her PDF files. I normally can just clean the outlooksecuretempfolder and bingo, the PDF files now show. No when I go to regedit and find, and search for outlooksecuretempfolder, it is not there. I now only see DT3FNCAC and not OLK25 or what ever is supposed to be on the back end of the string. Why would this disapear? I know she should have some folders, as she has been using PDF files all morniong?