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Using Outlook 2007 while opening email as html with stationary on a terminal server slower than...

Posted on 2009-03-30
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Last Modified: 2012-05-06
I am using Outlook 2007 client on a terminal server and some users send email where they have configured stationary as part of the email.  When I attempt to open those emails, it takes forever for them to open and the entire computer seems to crawl until I have successfully closed the email, it then closes my entire client.  How can I avoid this from happening.  I have asked people to stop using stationary, but they don't all listen.  So is there any hope?
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Question by:evel1959
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Assisted Solution

by:Dhiraj Mutha
Dhiraj Mutha earned 200 total points
ID: 24022476
If this is the problem with only you then you can the below steps:

Solution 1:
First enable option to see the system and hidden files.
Second, open C:\Documents and Settings\Username\Local Settings\Temporey Interner Files
Delete all the folders from it.
Now close the window, and try opening the mails.

Solution 2:
Disable the 'Cache Exchagned Mode' option

Solution 3:
Try reconfiguring the outlook profile.

Solution 4:
Try recreating users login profile.

Hope this will help to resolve the issue.
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Author Comment

by:evel1959
ID: 24023824
pspqlb:
Thanks for your reply to my issue, but I don't think it is just an issue with me. I am logged into a terminal server from CA to AK using Remote Desktop connection. I have a 15mb connection from here to there on an always open route. Since the terminal server I am logged into is on the same LAN as the email server that is holding my mailbox, I think it may be something else. I emptied the temp folder as you suggested and it did not help.  I did however copy the message from the terminal server, to the desktop on the machine at the CA side of the link, it opens very quickly.  It is hower a different profile on a different PC.  So I created a new exchange profile on the terminal server and tried to open the email and it was still very slow.  
 Is there a way to disable opening all email in HTML, like there is one for composing new mail?   Or is there some add-in I could use to do so?  I am attaching an email that causes this problem.  It must be renamed to .msg when accessed from Outlook.

Test-message.txt
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Accepted Solution

by:
evel1959 earned 0 total points
ID: 24023989

I found  the solution to read all messages as plain text in Outlook 2007 while still being able to view them as html when needed.  The solution is to go to tools in the Outlook 2007 client then to the trust center, choose email security in the left pane, then in the section "Read as plain text", click the box, "Read all standard mail in plain text". Close the dialog box and the trust center, then log out of Outlook and log back in.  Now all of the mail mail will open as plain text.  If you need to see it in HTML, you will see a blue banner accross the top of the open email, right click on it and choose to view in HTML.  

Thanks,
Eve

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