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continuous email receipt messages

Posted on 2009-03-30
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Last Modified: 2012-05-06
I sent a message to a contact and i used the receipt of message feature in outlook. The contact got the email some days ago but every few minutes i get an email telling me my email was received by this person. Why is this happening  and how can i stop it?
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Question by:jonnydollar
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peakpeak earned 2000 total points
ID: 24027647
Sounds like a bug. First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
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