• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 294
  • Last Modified:

continuous email receipt messages

I sent a message to a contact and i used the receipt of message feature in outlook. The contact got the email some days ago but every few minutes i get an email telling me my email was received by this person. Why is this happening  and how can i stop it?
0
jonnydollar
Asked:
jonnydollar
1 Solution
 
peakpeakCommented:
Sounds like a bug. First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now