websense manager not recognizing off site filtering service
Posted on 2009-03-30
websense 6.3.2 - multiple site configuration. at my smaller offices i configured filtering and network services to allow for the filtering of the smaller sites. recently i noticed that the filtering was not working at the remote site. after restarting the networking and filtering services for websense all was good-the first time. the second time this happened a restart of the services did not work. after restarting the server and still not having filtering I reinstalled/repaired the current installation.
now I see that both the websense filtering and netwrk agent are running on the server but the websense manager is not seeing the services as started. server\settings\setwork agent.
in addition - I now have two IP's listed for that site.
I have verified that the configuration is for NIC one and the proper IP is listed however I still do not have filtering at this site.