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Citrix 10.00.603 Client Editor crashing OS X 10.3.9

Posted on 2009-03-30
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I've been trying to run the Citrix ICA Client Editor (version 10.00.603, universal binary) on a PowerMac G5 running OS X 10.3.9.

Installation occurs without a hitch, but as soon as I try and run the client editor, the program crashes. I've tried removing and reinstalling the citrix app but that doesn't resolve the problem.

Any suggestions?
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Question by:WurthIT
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6 Comments
 
LVL 11

Expert Comment

by:pfcjoker
ID: 24033061
Are there any coresponding log entries on the client that may point to a root cause?
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Author Comment

by:WurthIT
ID: 24045704
Sorry for the delay. Console records the following error:

===== Thu Apr 02 2009 ===== 11:22:44 Australia/Melbourne =====
2009-04-02 11:22:51.758 Citrix ICA Client Editor[395] *** -[NSPopUpButton selectItemWithTag:]: selector not recognized
2009-04-02 11:22:51.759 Citrix ICA Client Editor[395] An uncaught exception was raised
2009-04-02 11:22:51.760 Citrix ICA Client Editor[395] *** -[NSPopUpButton selectItemWithTag:]: selector not recognized
2009-04-02 11:22:51.761 Citrix ICA Client Editor[395] *** Uncaught exception: <NSInvalidArgumentException> *** -[NSPopUpButton selectItemWithTag:]: selector not recognized


Text file attached.
client-editor.txt
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LVL 11

Expert Comment

by:pfcjoker
ID: 24054623
This seems like a common issue with Macs prior to 10.4 - if you read this article http://www.dejal.com/forums/2007/02/14/issue-notifiers-edit  it points to the software trying to run something that your version of Mac OS doesn't support - Apple added that function in OS 10.4
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Author Comment

by:WurthIT
ID: 24055186
Is there any way to patch 10.3.9 to get around this problem? Or is a software upgrade our only option at this point?
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LVL 11

Accepted Solution

by:
pfcjoker earned 2000 total points
ID: 24055443
Sounds like it's a new feature, everything I read on the subject states that Apple simply didn't even add that function till 10.4 - besides trying to run an older version of the software (which I don't think is possible for the client editor) you are sort of stuck - you could contact Apple and see if they know of a way - but my guess is your answer will be what I've read everywhere - Upgrade to 10.4 or higher.
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Author Closing Comment

by:WurthIT
ID: 31564591
Thank you for the help.
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