Solved

unable to change workgroup name in network setup wizard (XP Pro SP3)

Posted on 2009-03-30
2
1,410 Views
Last Modified: 2012-05-06
I have reinstalled XP Pro SP3 but am unable to connect to the interenet because it won't let me change the workgroup name. I am computer administrator.
0
Comment
Question by:gregfthompson
  • 2
2 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 24025614
"but am unable to connect to the interenet because it won't let me change the workgroup name"

Computername has nothing to do with Internet Access, so theres got to be another problem......

Perhaps a HijackThis logfile might shed some insight as well...

http://www.hijackthis.de

I would do a few things....Install and update Super Anti Spyware and reboot to Safe Mode. Then do a full scan, and see what it finds. Or, if you prefer, scan with MalwareBytes....

SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
http://www.superantispyware.com/
One of the best on the market (and it is free, although you can upgrade and get Real Time Protection). Under the Options, go to Scanning Control> and make sure it is set to the following.....

Terminate memory threats - checked
Ignore non executable files - unchecked
Scan only known file types - unchecked

Manual Definitions Download....
http://www.superantispyware.com/definitions.

MalwareBytes
http://www.malwarebytes.org
0
 
LVL 66

Accepted Solution

by:
johnb6767 earned 500 total points
ID: 24025629
start>run>cmd

ipconfig /all

Copy the output here please.....

Are the following services started, and set to automatic in Start>run>services.msc.....

Network Connections
DHCP
DNS
Netbios TCP Helper

Make sure that you can ping by name and/or IP address.....

Start>run>cmd.exe

ping 4.2.2.2
ping google.com

Do both of these fail, or just one?

To totally rebuild your network connections.....

Go to the Device Manager>Network Adapters, and remove ALL NIC's from the device manager..

In the Device Manager, select View>Show Hidden Devices

(If the Show Hidden devices is not present, do the following command from a command prompt..)

start>run>cmd
set devmgr_show_nonpresent_devices=1

More information on that command here....
Device Manager does not display devices that are not connected to the Windows XP-based computer
http://support.microsoft.com/kb/315539

Go back to Network Adapters in the Device Manager, and make sure your adapters are all gone, including any older ones. (there will be several ' miniport' devices that are not able to be uninstalled....)

Then....

Start>run>CMD.exe

netsh int ip reset reset.log
netsh firewall reset
netsh winsock reset

Reboot and let Windows reinstall them...

Then make sure that the SP2/3rd party firewalls are all disabled, and retest....
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface There are many applications where some computing systems need have their system clocks running synchronized within a small margin and eventually need to be in sync with the global time. There are different solutions for this, i.e. the W3…
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question