Solved

Exchange 2003 - SMTP Protocol Diagnostic Logging - User Authentication - Doesn't Work

Posted on 2009-03-30
8
1,475 Views
Last Modified: 2013-11-30
Various articles I have found here and on the web (e.g. http://www.amset.info/exchange/spam-cleanup.asp) suggest that setting the Exchange Server SMTP Protocol Diagnostic Logging Level to Maximum will cause ID 1708 events to be posted to the Application log reporting the SMTP authentication username and client PC. There doesn't seem to be much room for error, but I just cannot get this to work. Anybody got any idea what I might be doing wrong?
0
Comment
Question by:jeff1946
  • 5
  • 2
8 Comments
 
LVL 14

Accepted Solution

by:
Kaffiend earned 167 total points
ID: 24025605
Restart the MSExchange Transport service.

Then, test and see if the logging is working by trying to send email using SMTP authentication. It could be that authenticated SMTP is not the problem, thus you would not see any EventID 1708s.  

(Your Exchange server needs to be set up to do authenticated SMTP for any of this to work, of course)
0
 
LVL 1

Author Comment

by:jeff1946
ID: 24029117
Kaffiend,

Thanks for your reply.

I restarted all the Exchange services. Sent messages with a non-Outlook SMTP client configured for SMTP Authentication through the server configured to require SMTP authentication. Still no 1708 events in the App log.
0
 
LVL 1

Author Comment

by:jeff1946
ID: 24030549
I just noticed that the server logs Security events 538, 576, and 540 each time I send a mail message from my SMTP client. But still no App event 1708.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 333 total points
ID: 24038589
Even Microsoft state that event should show.
http://support.microsoft.com/kb/895853

Simon.
0
 
LVL 1

Author Comment

by:jeff1946
ID: 24044603
Can either of you (Kaffiend or Mestha) or anyone else for that matter confirm that this actually works on another Win2K3/Exchange2K3 server?
0
 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 333 total points
ID: 24045401
The article you are referring to in your original question I wrote. So I know it works.

Simon.
0
 
LVL 1

Author Comment

by:jeff1946
ID: 25223635
Well, the E-E system keeps nagging me about this open question, but the fact is I never got to the bottom of it. My Exchange Server has NEVER logged event 1708, depite leaving the SMTP logging option at maximum for 6 months. All the clients are SMTP clients. There are no IMAP/Exchange clients. Nuts.
0
 
LVL 1

Author Closing Comment

by:jeff1946
ID: 31564650
Question unresolved after 6 months. Closing to stop the E-E system nag mail.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question