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Help with Driver Rollback Server 2003

Posted on 2009-03-30
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Last Modified: 2012-08-13
Hello,

I have a Dell PowerEdge 1850 server that I use as a backup domain controller.  On Saturday I installed about 10 updates from Microsoft Windows Update including one hardware driver.  Since the installation my server will not boot.  I can get to the login screen, but once I type in my password it locks up before the desktop loads and an amber warning light flashes on the server.  I am 95% sure that the driver update caused the problem.  I was able to boot into Safe Mode.  The issue is how can I tell which driver was updated so I can roll it back using Device Manager?  Add/Remove programs can show me the patches with their installation dates.  I don't see driver info.  

Thanks!
Chip
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Question by:MrChip2
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3 Comments
 
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Expert Comment

by:i_t
ID: 24025684
try going to the windows directory open up the windowsupdate.log and do a ctrl-f starting from the bottom looking for "driver"
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i_t earned 500 total points
ID: 24025693
like there should be a line that says matched driver to device, then you can find out what it was based on that string
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Author Closing Comment

by:MrChip2
ID: 31564664
Thank you for the help!  I will keep your suggestion on file for future reference.  I was finally able to boot in safe mode and uninstalled all of the patches from this Saturday.  The problem still existed.  After looking at Device Manager I determined that it was a video driver update that caused the problem.  The video driver from Dell and MS have the same version numbers.  When I rolled back the video driver everything worked.  Never again will I install a hardware driver update from MS!!!
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