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Could not start the bluetooth Support Service service on LocalComputer

Posted on 2009-03-30
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Last Modified: 2013-12-14
Hi,

I want to use a bluetooth mouse, once plug in to my desktop, Windows can detect the driver and driver can be installed , but it don't have any icon show up for Bluetooth in XP, and I try to startup the bluetooth support service, I got below error, Any expert can help me?

**PS:I am using XP with SP3

here is the error:

1. Error when click "Start" in Bluetooth Support Service:
Could not start the bluetooth Support Service service on LocalComputer
Error 1053: The service did not respond to the start or control request in a timely fashion

2. Event Log
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7000
Date:            31/3/2009
Time:            12:27:42
User:            N/A
Computer:      XXXX
Description:
The Bluetooth Support Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks.
Jerry
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Comment
Question by:jerry_tsang
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6 Comments
 
LVL 17

Expert Comment

by:Nik
ID: 24026478
Can you tell me which MotherBoard you have on your desktop PC? Does this MBO have a Bluetooth adapter integrated on the board.
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Author Comment

by:jerry_tsang
ID: 24026799
Hi nimatejic,

I am using USB adapter for the Bluetooth.

Thanks,
Jerry
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LVL 17

Expert Comment

by:Nik
ID: 24027039
Please tell me on which MBO and BT adapter model are you using.
Thx
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Author Comment

by:jerry_tsang
ID: 24027356
Hi nimatejic,

I think the problem is the Bluetooth Support Service cannot be started up.
anywany I am using HP DC5800 and Microsoft Bluetooth Mouse.

Thanks,
Jerry
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Accepted Solution

by:
jerry_tsang earned 0 total points
ID: 24039658
Fixed by re-install.
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LVL 17

Expert Comment

by:Nik
ID: 24040587
You've reinstalled bluetooth adapter and solved this issue? I though you already tried that :)
I'm glad you solved it out!

Regards,

Nik
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