Outlook 2007 with Exchange Public Folder Address Books
Posted on 2009-03-30
I have an organisation that utilises a few public folder address books.
In order for them to access the address book a little easier, I have added the address book to everyones public folder favourites, and marked the "Show this folder as an e-mail Address Book" under the Properties>Outlook Address Book tab.
The final effect, when a user clicks on "Contacts", they see their local address book, then they can click on the public folder address books on the right hand pane and view the contacts. Works great, and the client likes it.
For some reason though, at seemingly random intervals, the public folder address books disappear from their right hand pane in contacts. Not during the middle of a session, but after closing and re-opening outlook for example. The address books are still in the public folder favourites, and still marked as an address book.
Anyone have any ideas what is causing this?
Failing that, does anyone know if this info is stored in the users registry hive, or in their application data? If I can't fix the problem, maybe I can script a solution instead.