Solved

Outlook 2007 with Exchange Public Folder Address Books

Posted on 2009-03-30
2
528 Views
Last Modified: 2012-08-13
I have an organisation that utilises a few public folder address books.

In order for them to access the address book a little easier, I have added the address book to everyones public folder favourites, and marked the "Show this folder as an e-mail Address Book" under the Properties>Outlook Address Book tab.

The final effect, when a user clicks on "Contacts", they see their local address book, then they can click on the public folder address books on the right hand pane and view the contacts.  Works great, and the client likes it.

For some reason though, at seemingly random intervals, the public folder address books disappear from their right hand pane in contacts.  Not during the middle of a session, but after closing and re-opening outlook for example.  The address books are still in the public folder favourites, and still marked as an address book.

Anyone have any ideas what is causing this?

Failing that, does anyone know if this info is stored in the users registry hive, or in their application data?  If I can't fix the problem, maybe I can script a solution instead.
0
Comment
Question by:CorpComp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 9

Expert Comment

by:MNH1966
ID: 24026063
I'm pretty sure the information is stored under:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Profile Name

Not an easy registry key to understand or script. Best bet would be to use a registry monitor (like SysInternal's Process Monitor http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx) to view the changes when you add or remove a public folder.

Your problem may be related to prf files being imported. I've seen similar unexpected profile modifications with roaming users...
0
 
LVL 9

Accepted Solution

by:
MNH1966 earned 500 total points
ID: 24026068
Forgot to mention: replace "Profile Name" with the name of the profile (pretty obvious, but still...)
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question