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Unable to open Microsoft Management Console, crashes with error

Posted on 2009-03-31
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Last Modified: 2013-11-21
I have installed the Admin Tools pack for Server 2003 on my Windows XP machine. This allows me to use admin features, most importantly the ability to manage active directory users and computers.

Lately, I've encountered difficulty opening the Administrative Tools --> Active Directory Users and Computers. It does not open and gives an error that "Microsoft Management Console has encountered an error and needs to close." Further details, such as error screen caps, are attached.

Normally, when this occurs, restarting the computer has fixed the problem, but that has not worked today. I've restarted, uninstalled, restarted and reinstalled with no luck.

Any thoughts or suggestions?
mmc-doc.doc
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Question by:KIP Help
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9 Comments
 
LVL 15

Expert Comment

by:greyknight17
ID: 24027638
Did you try the following listed in the Microsoft Knowledgebase:

http://support.microsoft.com/kb/867783
 
 There seems to be a fix for it.
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Author Comment

by:KIP Help
ID: 24027688
I'm not sure this is applicable to my issue. I don't set any policies or edit any files. I only open the application so that I may have access to users and computers for when accounts are locked out or need moved/edited.

I don't even know what the Sceregvl.inf file is because I've never seen, used, or even heard of it.

I'm not trying to configure security policy settings, just trying to open the Administrative tool: Active Directory Users and Computers.
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Author Comment

by:KIP Help
ID: 24027751
I also found several application errors in my Event Log. One is below:

Event Type:	Error
Event Source:	Application Error
Event Category:	None
Event ID:	1000
Date:		3/31/2009
Time:		7:24:54 AM
User:		N/A
Computer:	(Deleted for Privacy)
Description:
Faulting application mmc.exe, version 5.1.2600.2180, faulting module adsldp.dll, version 5.1.2600.2180, fault address 0x0000853d.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 6d 63   ure  mmc
0018: 2e 65 78 65 20 35 2e 31   .exe 5.1
0020: 2e 32 36 30 30 2e 32 31   .2600.21
0028: 38 30 20 69 6e 20 61 64   80 in ad
0030: 73 6c 64 70 2e 64 6c 6c   sldp.dll
0038: 20 35 2e 31 2e 32 36 30    5.1.260
0040: 30 2e 32 31 38 30 20 61   0.2180 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 30 38 35 33    0000853
0058: 64 0d 0a                  d..     

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LVL 23

Expert Comment

by:Mohamed Osama
ID: 24028182
I would first try re-registering ADSLDP.DLL
regsvr32 ADSLDP.DLL
if the problem occurs you may want to install MMC 3.0
http://support.microsoft.com/kb/907265


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Author Comment

by:KIP Help
ID: 24028220
I am unable to run regsvr32 ADSLDP.DLL, am I doing it right?

I open a command prompt and at the prompt, I'm typing regsvr32 adsldp.dll

The error message I get is attached.
regsvr32error.bmp
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Author Comment

by:KIP Help
ID: 24028857
Admin3K:

The link I followed says that it's for Windows Server 2003.

Should I install that on my Windows XP; SP3 desktop?
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LVL 23

Accepted Solution

by:
Mohamed Osama earned 500 total points
ID: 24031757
0
 

Author Comment

by:KIP Help
ID: 24037859
I've installed from the link Admin3K gave me. So far, it is working fine, but it's worked fine before and then stopped working a day later.

For now, it's fine, but I'd like to give it 'til tomorrow morning.
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Author Closing Comment

by:KIP Help
ID: 31564762
So far, this has been working since the installation.
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