Unable to open Microsoft Management Console, crashes with error

I have installed the Admin Tools pack for Server 2003 on my Windows XP machine. This allows me to use admin features, most importantly the ability to manage active directory users and computers.

Lately, I've encountered difficulty opening the Administrative Tools --> Active Directory Users and Computers. It does not open and gives an error that "Microsoft Management Console has encountered an error and needs to close." Further details, such as error screen caps, are attached.

Normally, when this occurs, restarting the computer has fixed the problem, but that has not worked today. I've restarted, uninstalled, restarted and reinstalled with no luck.

Any thoughts or suggestions?
KIP HelpAsked:
Who is Participating?
Mohamed OsamaConnect With a Mentor Senior IT ConsultantCommented:
Did you try the following listed in the Microsoft Knowledgebase:

 There seems to be a fix for it.
KIP HelpAuthor Commented:
I'm not sure this is applicable to my issue. I don't set any policies or edit any files. I only open the application so that I may have access to users and computers for when accounts are locked out or need moved/edited.

I don't even know what the Sceregvl.inf file is because I've never seen, used, or even heard of it.

I'm not trying to configure security policy settings, just trying to open the Administrative tool: Active Directory Users and Computers.
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

KIP HelpAuthor Commented:
I also found several application errors in my Event Log. One is below:

Event Type:	Error
Event Source:	Application Error
Event Category:	None
Event ID:	1000
Date:		3/31/2009
Time:		7:24:54 AM
User:		N/A
Computer:	(Deleted for Privacy)
Faulting application mmc.exe, version 5.1.2600.2180, faulting module adsldp.dll, version 5.1.2600.2180, fault address 0x0000853d.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 6d 63   ure  mmc
0018: 2e 65 78 65 20 35 2e 31   .exe 5.1
0020: 2e 32 36 30 30 2e 32 31   .2600.21
0028: 38 30 20 69 6e 20 61 64   80 in ad
0030: 73 6c 64 70 2e 64 6c 6c   sldp.dll
0038: 20 35 2e 31 2e 32 36 30    5.1.260
0040: 30 2e 32 31 38 30 20 61   0.2180 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 30 38 35 33    0000853
0058: 64 0d 0a                  d..     

Open in new window

Mohamed OsamaSenior IT ConsultantCommented:
I would first try re-registering ADSLDP.DLL
regsvr32 ADSLDP.DLL
if the problem occurs you may want to install MMC 3.0

KIP HelpAuthor Commented:
I am unable to run regsvr32 ADSLDP.DLL, am I doing it right?

I open a command prompt and at the prompt, I'm typing regsvr32 adsldp.dll

The error message I get is attached.
KIP HelpAuthor Commented:

The link I followed says that it's for Windows Server 2003.

Should I install that on my Windows XP; SP3 desktop?
KIP HelpAuthor Commented:
I've installed from the link Admin3K gave me. So far, it is working fine, but it's worked fine before and then stopped working a day later.

For now, it's fine, but I'd like to give it 'til tomorrow morning.
KIP HelpAuthor Commented:
So far, this has been working since the installation.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.