?
Solved

Maximo Server 6.2

Posted on 2009-03-31
2
Medium Priority
?
959 Views
Last Modified: 2013-12-11
I'm the IT Manager here at a remote location and just replaced my Maximo administrator onsite. The old one was tired of working overseas. The home office decided to delete the user of my old administrator and the next day when we got  to work everyone's start page was not correct and we lost a lot of the quires my old admin had crerated for the users within a lot of groups. My question is does this seem correct that Maximo would do this or is there more to it that just deleting that user. The home office now tells my new admin that he needs to keep working with the user Maxadmin from now on so this doesn't happen again when we get a new admin. This seems to be strange to me that Maximo would lose this sort of data. I though a user's start page was creted when one is logged into that users account. I can't see staying logged in as Maxadmin unless there was a problem with the admin's login or he needed more rights assigned to his admin user.

Any information of how this work would be of great value to me
DK
0
Comment
Question by:daniels48
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 41

Accepted Solution

by:
HonorGod earned 1500 total points
ID: 24038928
Unfortunately, we don't have much information to work on here.

What do you mean by "quires"?  Are you talking about queues?  As in MEA queues (i.e., integration)?  Or something else?

What userid was removed? maxadmin, or a clone thereof?

I would think that your intention would be to recover your environment.
Unfortunately, the scenario that you describe could be very complex, and
difficult to resolve.

It would probably be best for you to contact IBM and open a Problem Management Record (PMR) to get assistance from Maximo technical support.
The toll free US phone number for this should be 1-800-426-7378
(1-800-IBM-SERV).

Good luck
0
 
LVL 41

Expert Comment

by:HonorGod
ID: 24157042
Thanks for the grade & points.

Good luck & have a great day
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

From implementing a password expiration date, to datatype conversions and file export options, these are some useful settings I've found in Jasper Server.
This article shows gives you an overview on SQL Server 2016 row level security. You will also get to know the usages of row-level-security and how it works
This video shows, step by step, how to configure Oracle Heterogeneous Services via the Generic Gateway Agent in order to make a connection from an Oracle session and access a remote SQL Server database table.
This videos aims to give the viewer a basic demonstration of how a user can query current session information by using the SYS_CONTEXT function

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question