Hello. I have a client that has a server 2000 machine on his network. When he runs a veritas backup or an NT backup he gets the following error:
Error: You do not have permission to access portions of System State\Registry\software.
Please see the owner or administrator to get permission.
Warning: Unable to open the file \Registry\software - skipped.
Backup completed on 3/27/2009 at 2:31 PM.
I have researched quite a bit and found many similar problems with no resolution.
Here's what I have done so far:
I went through and saved a copy of every registry key in HKLM till I found the 1 key that wouldn't let me save it which is HKLM-Software-Classes this is the one with the problem exccept the problem lies in one of the keys inside classes. As you all know there are hundreds of keys in there and to go through each one would be quite pain staking. My theory is that there is a key that either has deny rights or is corrupt.
If try to proigate the rights down from the top of the tree I get an error that all permissions could not be changed.
My question is very simple: How can I locate this key? or if someone has experience with this can you please give me some direction?