Solved

Vista network interfaces will not obtain DHCP addresses.

Posted on 2009-03-31
3
449 Views
Last Modified: 2012-05-06
A Vista laptop I am working on will not obtain a DHCP address for either the wired or wireless interfaces.  It consistantly configures networking with an APIPA address.  No other computers are having this issue.  I used NETSH to uninstall and re-install IPv4 and reset IPv6, yet it still has the same problem.  Static IPs work fine.
0
Comment
Question by:ECO_RV
  • 2
3 Comments
 
LVL 8

Expert Comment

by:SCCMCanuck
ID: 24030657
Hi Eco,

Try the steps from the posts on the following link:

http://www.pcreview.co.uk/forums/thread-1719414.php

Let me know how you make out :)
0
 

Author Comment

by:ECO_RV
ID: 24032625
This is a Vista box so there is no way to uninstall TCP/IP via GUI.  I did remove and reinstall it with the netsh command as well as resetting the Winsock and Firewall.  None of that has worked as of yet.
0
 

Accepted Solution

by:
ECO_RV earned 0 total points
ID: 24032836
Finally found a solution.  It was Norton 360 and I had to download a removal tool from Symantec to completely remove it.  The utility can be found at:

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

It fixed the issue once it was removed.
0

Featured Post

Active Directory Webinar

We all know we need to protect and secure our privileges, but where to start? Join Experts Exchange and ManageEngine on Tuesday, April 11, 2017 10:00 AM PDT to learn how to track and secure privileged users in Active Directory.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Preface There are many applications where some computing systems need have their system clocks running synchronized within a small margin and eventually need to be in sync with the global time. There are different solutions for this, i.e. the W3…
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question