• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 472
  • Last Modified:

Vista network interfaces will not obtain DHCP addresses.

A Vista laptop I am working on will not obtain a DHCP address for either the wired or wireless interfaces.  It consistantly configures networking with an APIPA address.  No other computers are having this issue.  I used NETSH to uninstall and re-install IPv4 and reset IPv6, yet it still has the same problem.  Static IPs work fine.
0
ECO_RV
Asked:
ECO_RV
  • 2
1 Solution
 
SCCMCanuckNetwork AnalystCommented:
Hi Eco,

Try the steps from the posts on the following link:

http://www.pcreview.co.uk/forums/thread-1719414.php

Let me know how you make out :)
0
 
ECO_RVAuthor Commented:
This is a Vista box so there is no way to uninstall TCP/IP via GUI.  I did remove and reinstall it with the netsh command as well as resetting the Winsock and Firewall.  None of that has worked as of yet.
0
 
ECO_RVAuthor Commented:
Finally found a solution.  It was Norton 360 and I had to download a removal tool from Symantec to completely remove it.  The utility can be found at:

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

It fixed the issue once it was removed.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now