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Updating Excel files leaves temp files with no extension behind

Posted on 2009-03-31
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Last Modified: 2013-12-02
I have a user that when she tries to update excel files on the network drive, it saves a file with 5 or 6 random numbers and no file extension, and it doesn't update the original excel file. She has the correct permissions to the drive, anyone know what is causing this?
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Question by:j_crow1
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Expert Comment

by:Ardhendu Sarangi
ID: 24030142
Does she have Autosave turned on in Excel? What version of Excel is she using?
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by:j_crow1
ID: 24030435
Excel 2003 - how do i figure out if autosave is on?
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Ardhendu Sarangi earned 250 total points
ID: 24030494
Option 1: Can you check in the Excel Menu Tools> Options > Save Tab. See if the checkbox for Autorecover is checked?

Also please check in the Transition Tab under Options to see what does it say in the "Save Excel File As" Drop Down.

Option 2: If this does not work then perhaps the Excel application does not have full-access into the shared folder. Can you please check that also?

If nothing works, can you post a screenshot of what are the files that are getting created ?

Thanks,
Ardhendu
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Author Comment

by:j_crow1
ID: 24090306
Alright it happened again today - auto save was on, I turned it off temporarily to see if it happens again.
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Expert Comment

by:Ardhendu Sarangi
ID: 24090507
Remember, If nothing works, can you post a screenshot of what are the files that are getting created ?

- Ardhendu

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