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Was wondering if I could get some help with this.  Is there an answer in this?

Posted on 2009-03-31
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Last Modified: 2012-06-27
My company is having the same issue on an application that has worked fine since 1999.  We have never received the error before now.  We are running on Win 2000 SP4 box.  In the past week, it has started returning the error below intermittantly.  I cannot find anything to help with this issue.

Crystal Reports ActiveX Designer error '80047cd5'

There are not enough Concurrent Access Licenses to log you on. This system has 5 Concurrent Access Licenses. Please try again later, or contact your system administrator to obtain more licenses. Licenses can be purchased direct from Seagate Software or through the Seagate Software Online Store.

/Implementation/ImpRSRateSheetViewAll.asp, line 346
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Question by:ZAFKSmith
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mlmcc earned 500 total points
ID: 24030000
What version of Crystal?

It sounds like the applicatiion isn't releasing the license when it is done.  The license remains in use for a period of time after you close the application or close the report.  In VB this is fixed by setting the report objects and the Crystal application object to nothing.  I am not sure how to do it in ASP.

I suspect you have an older version of Crystal and you won't be able to get additional licenses.

mlmcc
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by:ZAFKSmith
ID: 24030025
We are using Crystal 8.5.  I haven't looked into the code because this has been working for 9 years without ever encoutering this issue.  
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Expert Comment

by:mlmcc
ID: 24030636
Any discernable pattern to the error?

If you wait 15 minutes can you run the report?

mlmcc
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