Solved

How do I force Vista Business to use Ricoh Twain driver instead of 2006 MS driver?

Posted on 2009-03-31
3
759 Views
Last Modified: 2013-12-01
I'm trying to get my Ricoh IS-450 scanner to work on new Vista Business pc's. Vista keeps defaulting to the MS WIA driver from 2006 and I need the scanner to use the current Ricoh Twain drivers from 2007. When I try and update, uninstall reinstall, disable, reinstall Windows keeps telling me that the latest driver is already on my system. The Twain driver shows up in Adobe Acrobat but when I select it from the list it says the scanner is not attached to the PC. I can scan in the Windows Camera and Scanner import thru the photo gallery, but this won't let me scan in Adobe into PDF format. Also, the tiff's that come out in Photo Gallery are the wrong size page for the image even though i've set it up as letter size in the profile. I'm stuck with this and Ricoh is no help.
0
Comment
Question by:Dimsdaletwo
  • 2
3 Comments
 
LVL 13

Expert Comment

by:lauchangkwang
ID: 24037291
Make sure you get the correct drivers that is compatible with the scanner as well .....

http://www.ricoh.com.sg/downloads/drivers1.aspx?path=http://support.ricoh.com/bb/html/dr_ut_e/ra/model/is450/is450en.htm

Try download from there base on the OS and try again.
0
 

Accepted Solution

by:
Dimsdaletwo earned 0 total points
ID: 24039663
I finally figured this out. There are TWO drivers that you have to download for Vista compat. with this scanner. There is an STI driver that you have to download and install first, THEN the Twain driver. The INF file is in the STI driver location, NOT the Twain, which is what had me lost.

So anyone wanting to add a Ricoh IS-450 scanner to a Vista machine should follow the above steps with the 2007 Vista compatible STI and Twain drivers from Ricoh's site and it will let you choose the scanner in your PDF scan program such as Adobe or NitroPDF.

PHEWW!!!
0
 

Author Comment

by:Dimsdaletwo
ID: 24039677
Oh, and thanks for the post Lauch, appreciate it.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In its Critical Driver Installation Order document, Intel stresses that this sequence be followed:   1       Fresh Operating System Installation 2       Latest Service Pack or Patch 3       Intel® Chipset Software Installation Utility (INF Utili…
I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension (http://www.experts-exchange.com/discussions/210281/Attachments-with-no-extension.html). This reminded me of questions tha…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question