Solved

Video is distorted

Posted on 2009-03-31
6
425 Views
Last Modified: 2013-11-08
I have just re-imaged a computer and after that was done there was a problem with the video.   The computer is running dual monitors before it was re-imaged.   When a window is moved from one screen to the other screen it is distorted.  I have installed the correct video driver, it is a ATI fire GL3400.  This driver has also been removed and reinstalled later.  
0
Comment
Question by:dillonconsulting
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 12

Expert Comment

by:TK-77
ID: 24030360
If you re-imaged the computer, then the same video drivers should have been installed (as you know). You might want to try a previous version of the ATI driver to see what happens. That will at least eliminate the driver being the issue.



0
 

Author Comment

by:dillonconsulting
ID: 24031168
Where would I find a previous version of the video driver?
0
 

Author Comment

by:dillonconsulting
ID: 24031367
I was luck enough to find a disk that has a FireGL driver on it but after the install the result was the same.  
0
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 12

Expert Comment

by:TK-77
ID: 24038634
Is the entire Windows desktop distorted...or only the contents of the Window being moved from monitor to monitor? If it is only the Window being moved and that window looks fine once it is in place on the other monitor, try unchecking  "Show Windows Contents While Dragging".
- Right click on desktop
- Properties

Did that make any difference?
0
 
LVL 4
ID: 24087637
I am curious to ask.  I have the same issue with one of my clients.  This started to happen as soon as I updated Quickbooks to R7.  "contents of window being moved is distorting when moving from monitor to monitor".  Do you happen to be running Quickbooks?  If so we have a common denominator.

net
0
 

Accepted Solution

by:
dillonconsulting earned 0 total points
ID: 24443301
I managed to fix this problem by checking the device manager I was using vnc to remote into the computer.  When I check the display adapters there was something called VNC hook in I removed that and it was fixed!
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More and more people are using the enhanced small form-factor pluggable (SFP+) tranceivers, and speed is of utmost importance. Testing of speeds are critical to ensure that the devices will meet the speed requirements. There are some testing challen…
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question