Solved

Video is distorted

Posted on 2009-03-31
6
416 Views
Last Modified: 2013-11-08
I have just re-imaged a computer and after that was done there was a problem with the video.   The computer is running dual monitors before it was re-imaged.   When a window is moved from one screen to the other screen it is distorted.  I have installed the correct video driver, it is a ATI fire GL3400.  This driver has also been removed and reinstalled later.  
0
Comment
Question by:dillonconsulting
  • 3
  • 2
6 Comments
 
LVL 12

Expert Comment

by:TK-77
ID: 24030360
If you re-imaged the computer, then the same video drivers should have been installed (as you know). You might want to try a previous version of the ATI driver to see what happens. That will at least eliminate the driver being the issue.



0
 

Author Comment

by:dillonconsulting
ID: 24031168
Where would I find a previous version of the video driver?
0
 

Author Comment

by:dillonconsulting
ID: 24031367
I was luck enough to find a disk that has a FireGL driver on it but after the install the result was the same.  
0
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

 
LVL 12

Expert Comment

by:TK-77
ID: 24038634
Is the entire Windows desktop distorted...or only the contents of the Window being moved from monitor to monitor? If it is only the Window being moved and that window looks fine once it is in place on the other monitor, try unchecking  "Show Windows Contents While Dragging".
- Right click on desktop
- Properties

Did that make any difference?
0
 
LVL 4
ID: 24087637
I am curious to ask.  I have the same issue with one of my clients.  This started to happen as soon as I updated Quickbooks to R7.  "contents of window being moved is distorting when moving from monitor to monitor".  Do you happen to be running Quickbooks?  If so we have a common denominator.

net
0
 

Accepted Solution

by:
dillonconsulting earned 0 total points
ID: 24443301
I managed to fix this problem by checking the device manager I was using vnc to remote into the computer.  When I check the display adapters there was something called VNC hook in I removed that and it was fixed!
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question