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Video is distorted

Posted on 2009-03-31
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Last Modified: 2013-11-08
I have just re-imaged a computer and after that was done there was a problem with the video.   The computer is running dual monitors before it was re-imaged.   When a window is moved from one screen to the other screen it is distorted.  I have installed the correct video driver, it is a ATI fire GL3400.  This driver has also been removed and reinstalled later.  
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Question by:dillonconsulting
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Expert Comment

by:TK-77
ID: 24030360
If you re-imaged the computer, then the same video drivers should have been installed (as you know). You might want to try a previous version of the ATI driver to see what happens. That will at least eliminate the driver being the issue.



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by:dillonconsulting
ID: 24031168
Where would I find a previous version of the video driver?
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by:dillonconsulting
ID: 24031367
I was luck enough to find a disk that has a FireGL driver on it but after the install the result was the same.  
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LVL 12

Expert Comment

by:TK-77
ID: 24038634
Is the entire Windows desktop distorted...or only the contents of the Window being moved from monitor to monitor? If it is only the Window being moved and that window looks fine once it is in place on the other monitor, try unchecking  "Show Windows Contents While Dragging".
- Right click on desktop
- Properties

Did that make any difference?
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LVL 4
ID: 24087637
I am curious to ask.  I have the same issue with one of my clients.  This started to happen as soon as I updated Quickbooks to R7.  "contents of window being moved is distorting when moving from monitor to monitor".  Do you happen to be running Quickbooks?  If so we have a common denominator.

net
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dillonconsulting earned 0 total points
ID: 24443301
I managed to fix this problem by checking the device manager I was using vnc to remote into the computer.  When I check the display adapters there was something called VNC hook in I removed that and it was fixed!
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