Solved

Exchange Email Restore from Information Store Backup

Posted on 2009-03-31
4
213 Views
Last Modified: 2012-05-06
I am using Symantec Backup Exec Backup on an Exchange 2003 Server.  A user has lost some emails.  The user claims that all they did was view the folder and it was empty.  I have checked in multiple places, including the Recover Deleted Items option in Outlook.  My brick level backup is only performed once a week, so I can't use that to restore the emails that the user needs.  I do have a Store Level backup of the desired emails.  

How can I recover those emails without restoring the entire Information Store?

Thanks,
   DAve

0
Comment
Question by:dauyeung
  • 2
4 Comments
 
LVL 38

Assisted Solution

by:Hypercat (Deb)
Hypercat (Deb) earned 100 total points
ID: 24031176
You have to restore the entire Information Store to a recovery storage group. This can be done on the same Exchange server where the user's mailbox resides.  Then, you would export the mailbox from the recovery storage group, using Exmerge, and import it back into the user's live mailbox.  Here's a Symantec article describing the process:
http://seer.entsupport.symantec.com/docs/264815.htm 
0
 
LVL 7

Accepted Solution

by:
december41991 earned 300 total points
ID: 24031235
Information Store is a service ..

Create a Recovery Storage Group
Add the mailbox store to the recovery Storage group
Now do a restore of the mailbox store.
Then exmerge the data in PST and merge it back to the mailbox.

0
 
LVL 7

Assisted Solution

by:december41991
december41991 earned 300 total points
ID: 24031241
There is hardly any downtime for users here ..
0
 
LVL 6

Assisted Solution

by:AJermo
AJermo earned 100 total points
ID: 24039693
check/verify if archiving is enabled on the client, the emails may still reside on the client machine. This may be exacerbated if the users client environment is via citrix where the files may exist on more than one server.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now