Solved

Retrospect Assertion Failure at module.cpp-561

Posted on 2009-03-31
3
1,134 Views
Last Modified: 2013-12-01
Hi, I installed Retrospect Multi Server 7.5.251, i was having some errors and the application was crashing.

I updated to version 7.6.123 to see if it would correct the errors, The Immediate Backup works fine, but then i configured two backup scripts, and every time the Scripts try to run the application crashes with the following message:

Assertion Failure at module.cpp-561, ModuleData::Send('Tdrf'), this !=0

I have tried re installation, recreating the scripts, creating new ones, but i still have the error.

thanks
Javier

Retrospect-error.JPG
0
Comment
Question by:6jrivera
3 Comments
 
LVL 23

Accepted Solution

by:
ComputerTechie earned 500 total points
ID: 24081699
Have you tried uninstalling and deleteing Retrospect  from the Application Data area then rebooting  reinstalling.
CT
0
 

Author Closing Comment

by:6jrivera
ID: 31564953
Finally i Uninstalled it, and changed the Library Cables, everything is working now.  Thanks
0
 
LVL 4

Expert Comment

by:Lexmar
ID: 25159036
Before you reinstall.  Retrospect can get picky about the catalogs.  It really sounds like the problem was more like a backup that died due to some sort of event while running and was left in a damged or questionable state.
This can happen on disk if you are on a RAID array that has a problem or more commonly on a tape drive with dirty heads or worn out media.
Here's a couple things to try first.
1) Try running the catalog repair tool.
2) Delete your scripts and manually recreate them.  If the backup sets are disk based, delete them and recreate as well.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Problem We are doing a daily copy of data in file system in Linux manually and I want to automate the same . We need many features in this automation:    1. We want to be able to exit in case of errors    2. We want the copy to happen via …
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now