Solved

Retrospect Assertion Failure at module.cpp-561

Posted on 2009-03-31
3
1,156 Views
Last Modified: 2013-12-01
Hi, I installed Retrospect Multi Server 7.5.251, i was having some errors and the application was crashing.

I updated to version 7.6.123 to see if it would correct the errors, The Immediate Backup works fine, but then i configured two backup scripts, and every time the Scripts try to run the application crashes with the following message:

Assertion Failure at module.cpp-561, ModuleData::Send('Tdrf'), this !=0

I have tried re installation, recreating the scripts, creating new ones, but i still have the error.

thanks
Javier

Retrospect-error.JPG
0
Comment
Question by:6jrivera
3 Comments
 
LVL 23

Accepted Solution

by:
ComputerTechie earned 500 total points
ID: 24081699
Have you tried uninstalling and deleteing Retrospect  from the Application Data area then rebooting  reinstalling.
CT
0
 

Author Closing Comment

by:6jrivera
ID: 31564953
Finally i Uninstalled it, and changed the Library Cables, everything is working now.  Thanks
0
 
LVL 4

Expert Comment

by:Lexmar
ID: 25159036
Before you reinstall.  Retrospect can get picky about the catalogs.  It really sounds like the problem was more like a backup that died due to some sort of event while running and was left in a damged or questionable state.
This can happen on disk if you are on a RAID array that has a problem or more commonly on a tape drive with dirty heads or worn out media.
Here's a couple things to try first.
1) Try running the catalog repair tool.
2) Delete your scripts and manually recreate them.  If the backup sets are disk based, delete them and recreate as well.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question