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How do I fix a wdf01000.sys problem?

Posted on 2009-03-31
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Last Modified: 2012-06-27
My laptop crashes frequently, especially with certain programs. Even things like my Delorme Topo software is causing it to crash. I did some diagnostics and get a message that says a driver is attempting to corrupt the system. It then gives me a stop code and a wdf01000.sys reference with address code and stamp. I have tried to use my recovery CD and it is recommending I reformat my c:.
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Question by:heavyoil
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14 Comments
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 24032962
Hi there;

run -> the sfc /scannow from command promt by running as administrator.

Inform us...

Best regards...
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Author Comment

by:heavyoil
ID: 24033010
When I try to run that I get a message that says "Windows can not find sfc/scannow. I tried a few times to make sure there were no syntax errors and each time it said the file could not be found.
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Author Comment

by:heavyoil
ID: 24033109
Maybe I was not in as an administrator when I was trying to run the file. I look forward to seeing if you think that was the case.Thanks.
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LVL 12

Expert Comment

by:jazzIIIlove
ID: 24034242
let's give a try as admin...and yes, you have to be admin...
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LVL 12

Expert Comment

by:jazzIIIlove
ID: 24034301
You have TrackPoint driver installed in your machine? If so, revert it with an update...
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Author Comment

by:heavyoil
ID: 24034508
I could not find trackpoint when I searched for it and I don't know how to access the computer as admin. I am the sole owner of the computer so am certain I would be the admin, but is there a specific procedure that I need to follow. Thanks for your help.
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Author Comment

by:heavyoil
ID: 24034794
I figured out how to switch to admin, ran sfc/scannow and still said file could not be found. Then I ran sfc / scannow with the spaces inserted and it ran through about a 2 second screen and returned to the command prompt again.
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Author Comment

by:heavyoil
ID: 24034798
That did not fix the problem.
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LVL 1

Expert Comment

by:danthegreat1
ID: 24034934
Can you post your exact model and OS?
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Author Comment

by:heavyoil
ID: 24034995
Yes sir...the model is VGNAR320E and my OS is Windows Vista Home Premium. I sure hope you guys can help, but I am in the process of backing the entire computer up (which I should have done a long time ago) in case I have to start from ground zero. Thanks in advance for everyone's help.
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LVL 1

Expert Comment

by:danthegreat1
ID: 24035020
As far as I can see most people that have this problem is related to a some sort of device driver that they had to install.  What's the last thing you installed before seeing this occur?
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Author Comment

by:heavyoil
ID: 24035064
I can't think of anything I installed that would have caused the initial problem because it seems to have crept up on me. In other words, I was experiencing intermittent problems over time and recently installed tons of updates from Sony and Microsoft to try and fix it and it got worse quickly. After I installed (or maybe reinstalled) Service Pack 1, the problem seems magnified. I hope this helps you. Thanks.
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LVL 12

Expert Comment

by:jazzIIIlove
ID: 24047809
Could you send the screenshot of device manager that you expand all the components?
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Accepted Solution

by:
heavyoil earned 0 total points
ID: 24093292
I finally re formatted my hard drive and the problem was gone until I updated my computer through Microsoft and then it would crash each time. I ended up re storing it to factory install of two years ago with Vista and am not going to ever update it. Thanks to those who tried to help.
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