Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

USB External Drive Causing Others to Deactivate

Posted on 2009-03-31
7
Medium Priority
?
298 Views
Last Modified: 2012-05-06
Have recently acquired a usb Maxtor Basics 1.5 Tb drive with the idea of replacing an existing 1 Tb Maxtor onetouch. Also have a smaller Seagate 250mb usb external drive which I need to keep as well.

Initial problem was that my system refused to recognise the new drive at all. I upgraded the BIOS. It then recognised the new drive but stopped recognising the old drives. Or so I thought. Then I found that it was "either or". I could either have my 2 old drives plugged in, or my single new drive.

If it had just been a capacity issue, I'd have settled for that. But I need the two drives for business purposes. Furthermore, the new drive doesn't just stop the other usb drives being detected, it prevents any other usb storage media being recognised. My usb memory sticks AND my camera can not be plugged in to the system, if I've got the 1.5Tb drive up and running.

I've gone looking for known incompatibilities between my motherboard (ABIT IS7-E) and the Maxtor but can't find any hints. Hoping someone here has run into similar difficulties (and, hopefully, resolved them)
0
Comment
Question by:mjacobs2929
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 14

Accepted Solution

by:
JohnnyCanuck earned 750 total points
ID: 24034052
Your USB may not be supplying enough power to run all the drives.  Do you have a powered USB hub you can try?
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 24034212
Use this program to list all the old devices and clear them, and try to clear the other 2 old HDDs... then reconnect them all together
http://www.nirsoft.net/utils/usb_devices_view.html
0
 
LVL 34

Expert Comment

by:Michael-Best
ID: 24035606
Sounds like a driver problem.
Check drivers are correct with:
FREE
Update all the DRIVERS with DriverMax:
OS: Windows XP or Windows Vista
http://drivermax.en.softonic.com/
FREE to try
I prefer DriverScanner 2009
http://www.infopackets.com/news/software/reviews/2009/20090123_driverscanner_2009_review.htm
0
Sign your company up to try the MB 660 headset now

Take control and stay focused in noisy open office environments with the MB 660. By reducing background noise, you can revitalize your office and improve concentration.

 
LVL 2

Assisted Solution

by:AndyFielder
AndyFielder earned 750 total points
ID: 24037159
It sounds to me more like there is a lack of power being supplied, is the portable hdd powered? Is the usb hub powered?
0
 
LVL 8

Expert Comment

by:MrMintanet
ID: 24044073
Sounds like you have bad USB cables.  Try swapping cables out with fresh ones.
0
 
LVL 8

Expert Comment

by:MrMintanet
ID: 24044084
Also, have you considered removing them from the enclosure and just putting them in your computer?  What OS are you using?
0
 

Author Closing Comment

by:mjacobs2929
ID: 31565056
the solution was to add a pci usb board. The addition 4 slots sorted it.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question