Link to home
Start Free TrialLog in
Avatar of jazz250
jazz250

asked on

Backup Exec 12.5 remote agent installation problem

I uninstall a previous installation of Backup Exec 12.5 remote agent on my W2003 DC and pushed the agent again.   the Agent seemed to be installed without any issues but when I logged on the server I couldn't see the software installed (not on program files or add/remove programs).  I've tried to install it locally copying the files from the server but nothing happens when I double click on the cmd file or the exe file.   I've tried to reboot the server and repeat the installation without any luck.  all my other servers are working fine. no errors are registered on Event viewer.
any ideas of what might be happening?
ASKER CERTIFIED SOLUTION
Avatar of kyodai
kyodai

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jazz250
jazz250

ASKER

Hello,
Seems to be that the installation is not generating any error messages.  when I double click over the file it simply doesn't do anything.   Check the exe file and it is not loaded on memory as well.
will try to disable the antivirus software and run the EXE file again.
thanks
Avatar of jazz250

ASKER

I ended up manually uninstalling the agent, seems to be that there were some traces of the previous installation and that was causing the issue.