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WWAN Pre-logon issue

Posted on 2009-03-31
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Last Modified: 2012-05-06
Hello

My company is using a mix of Dell E-series and HP 25-series Laptops to be used for remote VPN access.
But since getting 3G adaptors I'm having problems getting the WWAN connection to activate before the logon screen. Normally while using the wired network connection the Cisco VPN software would load up pre-logon and allow for VPN token authentication access to our network, allowing the user to log in with there domain account.
But with a 3G only setup the laptops dont seem to be able to connect to the internet automatically to allow for the Cisco VPN software to make a connection.

Could there be a setting that Im missing? Or a registry hack / service that needs to be turned on?

Other information
Im in the UK using Vodafone sim cards, with integrated 3G adaptors. Using the Vodafone Mobile connect software. XP pro SP2. Cisco VPN v5
Thanks
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Question by:SentinalOne
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Quori earned 500 total points
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With the 3G cards you can create a "Dial up" network connection using them. General config is *99# for the phone number, then configure the advanced modem options to use the init string at+cgdcont=1,"ip","apn.name"

Then in the Cisco VPN software you can specify a connection to start first.
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by:Quori
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Are you using password or physical authentication (RSA tokens, smartcards, biometrics, etc)?

If it is just password, you may be able to bypass the Cisco VPN software completely and use the windows VPN client, connecting using a single-signon solution.
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by:SentinalOne
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Thanks for the input
Now when I try to connect it comes up with a Error 734 PPP link control protocol was terminated. But if i try to connect with the vodafone software it will connect just not before logon.

The cisco client uses an RSA token to authenticate
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by:SentinalOne
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thanks for the link, tried what it stated to do but still no joy.
This is a real puzzler. If I use the vodafone software then disconnect from it and unload the software the dial up that I made myself works fine after that until I reboot. once I reboot my dialup connection wont work and the default vodafone one doesn't work either until I run the Mobile connect software again.
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Does the SIM have a PIN code on it?
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by:SentinalOne
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not that i'm aware of
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Must be something on the device itself that needs to be "unlocked" via software.

Let me do some research later on today. I'll also try and think of another way to help you here - I've not used the Vodafone software you speak of let alone in the same country but I'll let you know what I turn up - unless a fellow expert speaks up.
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by:SentinalOne
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Thanks thats much appreciated
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by:SentinalOne
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Thanks for all your help, after going back to the drawing board your first comment helped alot. I also noticed that depending on the model of WWAN card depends on the phone number that you have to call ie HP = *99***2# Dell = *99***1# . Not sure why this was the case but seems to work for us now.
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