Solved

WWAN Pre-logon issue

Posted on 2009-03-31
10
1,424 Views
Last Modified: 2012-05-06
Hello

My company is using a mix of Dell E-series and HP 25-series Laptops to be used for remote VPN access.
But since getting 3G adaptors I'm having problems getting the WWAN connection to activate before the logon screen. Normally while using the wired network connection the Cisco VPN software would load up pre-logon and allow for VPN token authentication access to our network, allowing the user to log in with there domain account.
But with a 3G only setup the laptops dont seem to be able to connect to the internet automatically to allow for the Cisco VPN software to make a connection.

Could there be a setting that Im missing? Or a registry hack / service that needs to be turned on?

Other information
Im in the UK using Vodafone sim cards, with integrated 3G adaptors. Using the Vodafone Mobile connect software. XP pro SP2. Cisco VPN v5
Thanks
0
Comment
Question by:SentinalOne
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 13

Accepted Solution

by:
Quori earned 500 total points
ID: 24035501
With the 3G cards you can create a "Dial up" network connection using them. General config is *99# for the phone number, then configure the advanced modem options to use the init string at+cgdcont=1,"ip","apn.name"

Then in the Cisco VPN software you can specify a connection to start first.
0
 
LVL 13

Expert Comment

by:Quori
ID: 24035507
Are you using password or physical authentication (RSA tokens, smartcards, biometrics, etc)?

If it is just password, you may be able to bypass the Cisco VPN software completely and use the windows VPN client, connecting using a single-signon solution.
0
 

Author Comment

by:SentinalOne
ID: 24043008
Thanks for the input
Now when I try to connect it comes up with a Error 734 PPP link control protocol was terminated. But if i try to connect with the vodafone software it will connect just not before logon.

The cisco client uses an RSA token to authenticate
0
[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.

 
LVL 13

Expert Comment

by:Quori
ID: 24043947
0
 

Author Comment

by:SentinalOne
ID: 24044211
thanks for the link, tried what it stated to do but still no joy.
This is a real puzzler. If I use the vodafone software then disconnect from it and unload the software the dial up that I made myself works fine after that until I reboot. once I reboot my dialup connection wont work and the default vodafone one doesn't work either until I run the Mobile connect software again.
0
 
LVL 13

Expert Comment

by:Quori
ID: 24044225
Does the SIM have a PIN code on it?
0
 

Author Comment

by:SentinalOne
ID: 24044231
not that i'm aware of
0
 
LVL 13

Expert Comment

by:Quori
ID: 24044250
Must be something on the device itself that needs to be "unlocked" via software.

Let me do some research later on today. I'll also try and think of another way to help you here - I've not used the Vodafone software you speak of let alone in the same country but I'll let you know what I turn up - unless a fellow expert speaks up.
0
 

Author Comment

by:SentinalOne
ID: 24044287
Thanks thats much appreciated
0
 

Author Comment

by:SentinalOne
ID: 24237887
Thanks for all your help, after going back to the drawing board your first comment helped alot. I also noticed that depending on the model of WWAN card depends on the phone number that you have to call ie HP = *99***2# Dell = *99***1# . Not sure why this was the case but seems to work for us now.
0

Featured Post

Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
This program is used to assist in finding and resolving common problems with wireless connections.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question