Solved

WWAN Pre-logon issue

Posted on 2009-03-31
10
1,420 Views
Last Modified: 2012-05-06
Hello

My company is using a mix of Dell E-series and HP 25-series Laptops to be used for remote VPN access.
But since getting 3G adaptors I'm having problems getting the WWAN connection to activate before the logon screen. Normally while using the wired network connection the Cisco VPN software would load up pre-logon and allow for VPN token authentication access to our network, allowing the user to log in with there domain account.
But with a 3G only setup the laptops dont seem to be able to connect to the internet automatically to allow for the Cisco VPN software to make a connection.

Could there be a setting that Im missing? Or a registry hack / service that needs to be turned on?

Other information
Im in the UK using Vodafone sim cards, with integrated 3G adaptors. Using the Vodafone Mobile connect software. XP pro SP2. Cisco VPN v5
Thanks
0
Comment
Question by:SentinalOne
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 13

Accepted Solution

by:
Quori earned 500 total points
ID: 24035501
With the 3G cards you can create a "Dial up" network connection using them. General config is *99# for the phone number, then configure the advanced modem options to use the init string at+cgdcont=1,"ip","apn.name"

Then in the Cisco VPN software you can specify a connection to start first.
0
 
LVL 13

Expert Comment

by:Quori
ID: 24035507
Are you using password or physical authentication (RSA tokens, smartcards, biometrics, etc)?

If it is just password, you may be able to bypass the Cisco VPN software completely and use the windows VPN client, connecting using a single-signon solution.
0
 

Author Comment

by:SentinalOne
ID: 24043008
Thanks for the input
Now when I try to connect it comes up with a Error 734 PPP link control protocol was terminated. But if i try to connect with the vodafone software it will connect just not before logon.

The cisco client uses an RSA token to authenticate
0
Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

 
LVL 13

Expert Comment

by:Quori
ID: 24043947
0
 

Author Comment

by:SentinalOne
ID: 24044211
thanks for the link, tried what it stated to do but still no joy.
This is a real puzzler. If I use the vodafone software then disconnect from it and unload the software the dial up that I made myself works fine after that until I reboot. once I reboot my dialup connection wont work and the default vodafone one doesn't work either until I run the Mobile connect software again.
0
 
LVL 13

Expert Comment

by:Quori
ID: 24044225
Does the SIM have a PIN code on it?
0
 

Author Comment

by:SentinalOne
ID: 24044231
not that i'm aware of
0
 
LVL 13

Expert Comment

by:Quori
ID: 24044250
Must be something on the device itself that needs to be "unlocked" via software.

Let me do some research later on today. I'll also try and think of another way to help you here - I've not used the Vodafone software you speak of let alone in the same country but I'll let you know what I turn up - unless a fellow expert speaks up.
0
 

Author Comment

by:SentinalOne
ID: 24044287
Thanks thats much appreciated
0
 

Author Comment

by:SentinalOne
ID: 24237887
Thanks for all your help, after going back to the drawing board your first comment helped alot. I also noticed that depending on the model of WWAN card depends on the phone number that you have to call ie HP = *99***2# Dell = *99***1# . Not sure why this was the case but seems to work for us now.
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I've written this article to illustrate how we can implement a Dynamic Multipoint VPN (DMVPN) with both hub and spokes having a dynamically assigned non-broadcast multiple-access (NBMA) network IP (public IP). Here is the basic setup of DMVPN Pha…
This article is a step by step guide on how to create a basic PTP link using Ubiquiti airOS devices. This guide can be used on the following Ubiquiti AirMAX devices. Nanostation, Bullets, AirBridge, Nanobeam, NanoBridge to name a few. Please review …
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question