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Oracle 10G R2 EM console fails to come up

Posted on 2009-03-31
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Last Modified: 2012-05-06
Recently timezone change has been done on our computers and my host has America/New_york. When I try to bring up the oracle EM console I am getting the following error message after running the reset agent command:
C:\Documents and Settings\Administrator>emctl resetTZ agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
Copyright (c) 1996, 2005 Oracle Corporation.  All rights reserved.
Updating E:\oracle\product\10.2.0\db_1/TDBServer2_oratrade/sysman/config/emd.pro
perties...
resetTZ failed.
The agentTZRegion in:
E:\oracle\product\10.2.0\db_1/TDBServer2_oratrade/sysman/config/emd.properties
is not in agreement with what the agent thinks it should be.
Fix your environment.
Pick a TZ value that corresponds to time zone settings listed in:
E:\oracle\product\10.2.0\db_1/sysman/admin/supportedtzs.lst

C:\Documents and Settings\Administrator>emctl config agent getTZ
Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
Copyright (c) 1996, 2005 Oracle Corporation.  All rights reserved.
America/New_York
********
Unfortunately my install does not have the file  sysman/admin/supportedtzs.lst. Can someone paste an Oracle compatible timezone for America/New_York to be added to the emd.properties.
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Question by:itworld09
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12 Comments
 

Author Comment

by:itworld09
ID: 24034825
I am using Windows2003 R2
0
 
LVL 20

Expert Comment

by:gatorvip
ID: 24038384
Apply patch 5884103  from Metalink

0
 
LVL 48

Expert Comment

by:schwertner
ID: 24039885
Check the current version of the Oracle time zone definitions
SQL> conn / as sysdba
Connected.
SQL> SELECT version FROM v$timezone_file;

   VERSION
----------
         4

If this reports a version 4 then there is no action to take for the Oracle time zone definitions, apply 10.2.0.4 or upgrade from 10.1 to 10.2.0.4 without any action on TSLTZ or TSTZ data. Follow the upgrade or patchset apply instructions, you can skip any DST related sections.

Also consider the Oracle script Fix1882.sql that could be easilly found using Google.
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Author Comment

by:itworld09
ID: 24044530
Thank you very much for the info. The version cameout to be 2 and I am downloading patchset p6810189_10204_win32.zip from oracle. I will keep you posted.

0
 

Author Comment

by:itworld09
ID: 24045837
After upgrading to 10.2.0.4 the listener is not coming up. The following is the error message:
Failed to start service, error 1053.
TNS-12560: TNS:protocol adapter error
 TNS-00530: Protocol adapter error
0
 
LVL 48

Expert Comment

by:schwertner
ID: 24046966
Shut down the firewalls and the antiviruses.

have you changed the IP or domain name of the computer.
Check the network settings, the NIC - network card.
How many NICs you have?
Are you pointing the correct one.
0
 

Author Comment

by:itworld09
ID: 24051101
previously there used to be two nics and admin has removed one. I uninistalled and reinstalled Oracle 10G applied the 10.2.0.4 patches but still no improvement. Currently there is only one NIC.
0
 
LVL 48

Expert Comment

by:schwertner
ID: 24058190
Go to listener.ora file and see the IP the listener is listening.
Change it.
Try to ping the machine to see if the IP is existing.
0
 

Author Comment

by:itworld09
ID: 24060281
I have cheanged the IP address in the listener.ora file and it did not work. It appeared like a problem with Oracle on Windows2003 R2. Reinstalling the Windows2003 and then Oracle 10.2.0.1 resolved the issue. The timezone issue is also resolved now with 10.2.0.1 without any patches or upgrade to 10.2.0.4. Seems to be one of those unexplainable  problem.
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LVL 48

Expert Comment

by:schwertner
ID: 24066462
Good news.
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Accepted Solution

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ee_auto earned 0 total points
ID: 24277349
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